• Security Dispatcher (Operations)

    Phoenix Protective Corporation (Yakima, WA)


    Security Dispatcher (Operations)

     

    Yakima, WA, United States of America

     

    $18.00 - $22.00

     

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    Overview

     

    Discover exciting career opportunities with Phoenix Protective Corporation (PPC), where innovation meets unwavering dedication to service and fostering meaningful customer relationships. At PPC, we go beyond traditional security companies by prioritizing a work environment that champions employee ownership, integrity, and loyalty. As part of our commitment to our team we provide comprehensive benefits including Health, Dental, Vision, Life Insurance, Paid Time Off (PTO), and Employee Assistance Programs (EAP), ensuring your well-being is a top priority.

     

    We currently have career opportunities for Security Dispatchers. Are you someone who thrives on self-motivation and teamwork? Whether you bring previous military, security, or law enforcement experience or are eager to kickstart your career in the security industry, we welcome you to be part of our dynamic team at PPC. If you're passionate about safeguarding others and seeking a fulfilling career path, seize this opportunity and become an integral part of our innovative and thriving company. Join PPC today and make a difference in the lives of those we protect.

     

    Our in-house Security Dispatchers are based at our Corporate and Yakima office. This is a great opportunity if you are looking for career growth and stability, and interested in a career in Agency Dispatch and Security Operations. You will get hands on experience in receiving and dispatching incoming client calls for service, alarms response, officer emergencies and coordinating with local law enforcement as needed

     

    Job Skills / Requirements

     

    + Ensure all officers are on site as scheduled - contact & assign replacement officers for call offs

    + Maintain all communications between officers and supervisors in the field

    + Designate and assign response to alarm calls

    + Maintain a daily log of all incoming/outgoing calls and all activities during shift

    + Enter and update schedules utilizing Excel & Winteam our web based enterprises software

    + Review field reports for grammar and spelling & submit to clients

    + Organize and maintain department forms and files

    + Prepare and maintain weekly and monthly department reports

    *DIFFERENTIAL PAY for swing/overnight shifts*

    Minimum Requirements:

    + Must be able to travel for training.

    + Ability to multitask and remain composed in high-pressure situations.

    + Strong interpersonal skills to interact professionally and effectively with personnel at all levels and the general public; must exercise initiative and independent judgment within established policies and procedures.

    + High attention to detail and mental alertness, with the ability to prioritize and follow up on tasks.

    + Proficiency in computer applications, including Outlook, Word, and Excel.

    + Flexible schedule, including availability for nights and weekends.

    + Eligible to obtain a Washington State Security License.

    + Ability to maintain confidentiality and discretion.

    + Previous dispatch or similar experience preferred.

    + Experience with multi-line phone systems and/or excellent phone etiquette is preferred.

    + Background in Military, Law Enforcement, or Security is a plus.

     

    Starting wage $18-$22hr DOE (Plus differential pay for swing/overnight shifts)

     

    Women and minorities encouraged to apply

     

    Education Requirements (Any)

     

    High School Diploma

     

    Certification Requirements (All)

     

    Valid State ID or Passport

     

    Additional Information / Benefits

     

    + Team Environment

    + Direct Deposit Payroll

    + 401(k)with company matching

    + Excellent Group Health medical insurance and prescription benefits

    + Dental Insurance

    + Life Insurance

    + PTO (Paid Time Off)

    + EAP (Employee Assistance Program)

     

    Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, 401K/403b Plan

     

    This is a Full-Time position 1st Shift, 2nd Shift, 3rd Shift, Weekends.

     

    Relocation is not provided and travel is not required

     

    Number of Openings for this position: 6

     

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