• Inside Sales Representative

    Hot & Cold Supply (Chesapeake, VA)


    Company Description:

    Hot & Cold Supply is a Small-Business Manufacturer and Distributor in the Western Branch area of Chesapeake, Virginia. We serve commercial and industrial customers, with an emphasis on military end-users. We manufacture custom parts, temporary facilities, cable & hose assemblies, manifolds, industrial equipment & other products for the Department of Defense.

    Processing Quote Requests:

    + Inputting Quote Request into CRM

    + Researching Products

    + Reaching out to vendors via phone & email for price, availability, relevant technical specs, and quote status

    + Calculating freight and logistics

    + Drafting a quote for customers in a Point of Sales system

    + Sending Quoting to Customers

    Processing Orders:

    + Verifying previous quotes from vendors

    + Negotiating price, availability, and payment terms with vendors when appropriate

    + Drafting Purchase Order Packets for Purchasing

    + Tracking status of Purchase Orders

    + Providing email and phone communication to customers on status of their Orders

    + Setting up freight and logistics to customers

    + Ensuring timely and successful delivery of Orders to customers

    Customer Service:

    + Explaining products, their applications, and specifications

    + Problem solving for customers in a thorough, rapid, and efficient manner

    + Maintaining customer relationships

    + Continually expanding knowledge of role, products, industry, and customers

    Qualifications:

    + Bachelor’s Degree Preferred

    + Previous Sales experience Required

    + Previous experience with Government or DoD procurement preferred

    + Excellent written and verbal communication skills

    + Must be dependable, punctual, detail oriented, professional, display a good work ethic, and be a team player

    + Strong computer skills including experience with Microsoft Office Suite, must have Moderate to Advanced Excel proficiency and be willing to demonstrate excel skills at time of interview

    + Previous experience with Point of Sales and CRM systems

    + Focused on self-education and capability growth in role

    + Understanding of government contract processes and FARS preferred