"Alerted.org

Job Title

Clinic Manager, Bryan Health Hub

Agency

Texas A&M University Health Science Center

Department

Primary Care & Rural Medicine

Proposed Minimum Salary

Commensurate

Job Location

Bryan, Texas

Job Type

Staff

Job Description

Our Commitment

Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents & lived experiences. Embracing varying opinions and perspectives strengthens our core values (https://www.tamu.edu/about/coreValues.html) which are: Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service.

Who we are

As one of the fastest-growing academic health centers in the nation, Texas A&M Health encompasses five colleges and numerous centers and institutes working together to improve health through transformative education, innovative research and team-based health care delivery.

What we want

The Clinic Manager, under direction, performs administrative duties in an advanced office setting and directs employees to focus on patient management and collaborates with the Director of Clinical Operations to improve clinical functions.

What you need to know

Salary: Compensation will be commensurate to the selected hire’s experience.

Schedule: This position may require work beyond normal office hours and/or work on weekends. This position allows alternate work location per TAMU guidelines.

Supervisory: This position may direct and/or evaluate the work of others.

Qualifications:

Required Education and Experience

+ Bachelor’s degree in business/management/health/administration, or an equivalent combination of education and experience

+ Five years of experience in healthcare management including at least three years of related supervisory experience

Preferred Qualifications

+ 3 years of management experience in a clinical or medical office setting

+ Proficiency with healthcare management software, Electronic Health Records (EHR) systems, and MS Office suite

+ Problem-solving and decision-making skills to manage day-to-day clinic operations.

+ Strong leadership and organizational skills

+ Excellent communication abilities, both written and verbal, to effectively interact with patients, staff, and stakeholders

Knowledge, Skills, and Abilities

+ Ability to effectively communicate both orally and in writing

+ Ability to positively and professionally interact with clients and staff

+ Excellent communication and presentation skills

+ Strong interpersonal and organizational skills

+ Working knowledge of office software

+ Knowledge of principles and methods for teaching and instructing individuals and groups

+ Skilled in utilizing various learning and active listening strategies

+ Ability to positively and professionally interact with patients and staff

+ Ability to multitask and work cooperatively with others

Responsibilities:

Clinic Operations

+ Provides support for both the BCS and Navasota clinics; travel is required daily.

+ Facilitates the day-to-day operations of the clinics.

+ Provides assistance and coordination to support clinical and administrative services for staff.

+ Acts when necessary to maintain smooth patient flow and informs Director of Clinic Operations of issues affecting the ability to deliver timely patient care.

+ Ensures timely repairs and proper functioning of office and medical equipment.

+ Creates weekly clinic schedule.

+ Handles issues that arise and acts on their behalf in the director's absence.

+ Assists in the resolution of complicated, highly sensitive, and confidential administrative matters.

+ Supervises business transactions, creates purchase requests to order, and maintains supply inventory.

+ Coordinates workflow and promotes communication between functional areas.

+ Provides guidance and coordinates preferred presentations of clinical office communications and other materials.

+ Coordinates maintenance of clinical business files.

+ Serves as communication liaison to physicians, staff, and patients to assist in coordination of business activities.

+ Coordinates and assists in logistical and administrative support for events, meetings, specialized activities, projects, and business travel activities.

+ Recommends improvements to efficiency of services, processes, and programs.

+ Provides compliance oversight to clinical staff.

Staffing

+ Supervises the clinic staff and reviews staff performance.

+ Coordinates interviewing, hiring, and training of clinical staff.

+ Authorizes time off requests and ensures adequate staffing for patient care.

+ Monitors and changes staff time schedules to ensure the appropriate availability of staff needed to allow the delivery of effective and efficient patient care services at the time of the first scheduled appointment of the day.

Quality Assurance

+ Audits clinical and support staff for accurate documentation and quality control.

+ Monitors adherence to quality measures by auditing charts, running reports, and providing feedback for improvement to clinical team.

+ Performs other duties as assigned.

Why Texas A&M University?

We are a prestigious university with strong traditions, Core Values, and a community of caring and collaboration. Amenities associated with a major university, such as sporting and cultural events, state-of-the-art recreation facilities, the Bush Library and Museum, and much more await you. Experience all that a big city has to offer but with a reasonable cost-of-living and no long commutes.

+ Medical, (https://www.tamus.edu/benefits/medical/) prescription drug, dental, (https://www.tamus.edu/benefits/dental/) vision, life and AD&D, (https://www.tamus.edu/benefits/life-add/) flexible spending accounts , and long-term disability insurance (https://www.tamus.edu/benefits/long-term-disability/) with Texas A&M contributing to employee health and basic life premiums

+ 12-15 days (https://employees.tamu.edu/employee-relations/leave/index.html) of annual paid holidays

+ Up to eight hours of paid sick leave (https://employees.tamu.edu/employee-relations/leave/paid/sick.html) and at least eight hours of paid vacation (https://employees.tamu.edu/employee-relations/leave/paid/vacation.html) each month

+ Automatically enrollment in the Teacher Retirement System of Texas (https://www.trs.texas.gov/Pages/Homepage.aspx)

+ Health and Wellness: Free exercise programs and release time (https://flourish.tamu.edu/wellness-release-time/)

+ Professional Development: All employees have access to free LinkedIn Learning (https://linkedinlearning.tamu.edu/) training, webinars, and limited financial support to attend conferences, workshops, and more

+ Educational release time and tuition assistance (https://livingwell.tamu.edu/employee-tuition-assistance) for completing a degree while a Texas A&M employee

+ Living Well , (https://livingwell.tamu.edu/) a program at Texas A&M that has been built by employees, for employees

Instructions to Applicants: Applications received by Texas A&M University must either have all job application data entered, or a resume attached. Failure to provide all job application data or a complete resume could result in an invalid submission and a rejected application. We encourage all applicants to upload a resume or use a LinkedIn profile to pre-populate the online application.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.