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Details

+ **Department:** Market Technology Team

+ **Schedule:** Monday - Friday, 8 hour shift, on call rotation

+ **Location:** Austin, TX

Benefits

Paid time off (PTO)

Various health insurance options & wellness plans

Retirement benefits including employer match plans

Long-term & short-term disability

Employee assistance programs (EAP)

Parental leave & adoption assistance

Tuition reimbursement

Ways to give back to your community

_Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance and salary range at the time of the offer._

Responsibilities

The Logistics Coordinator is the effective point of coordination between Facilities and IT Infrastructure for local projects (e.g., planning, cost eliminating, communication, escalations). Typical projects include:

+ Migrating or upgrading physician offices to standard Ascension Technologies standard network, telecom, and end user devices

+ Overseeing IT infrastructure needs for office or department moves or renovations

+ Managing local hardware implementation / upgrades related to systems and application upgrades

This individual ensures effective execution of tasks to keep projects on track, is detail oriented, and has a broad understanding of IT infrastructure capabilities and standards for end user, network, cabling, telecom, and telehealth devices.

Functional Responsibilities

+ **Project Coordination**

+ Partner with end users to document IT infrastructure requirements, clearly define project scope, and align project plans / PRJs to the required timeline

+ Align IT infrastructure requirements to Ascension Technologies and AMITA technical standards, and if new technology is required, develop the new requirements, and collaborate with Procurement to purchase

+ Provide Ascension Technologies standard solutions that aligns with Enterprise Architecture guidelines

+ Develop IT infrastructure cost estimates and review with Facilities and end users

+ Formulate schedules in partnership with other groups (e.g., internal facility services, general contractors, subcontractors)

+ Share standards and set expectations with subcontractors

+ Attend construction meetings to stay abreast of change orders and construction constraints, updating relevant IT stakeholders

+ Schedule and facilitate ad-hoc and standing meeting with IT stakeholders to ensure deliverables are on target for delivery within timelines

+ Engage resource groups as required (e.g., Engineering, Telecom, Network, Field Service, Security), facilitating internal meetings, and opening service requests / project requests

+ Escalate issues as required via the approved escalation channels (e.g., RAD, Service Delivery Managers, managed service providers) to meet project timelines

+ Develop and implement risk mitigations to keep projects on track

+ **Other Leadership Responsibilities**

+ Evaluates, designs, and/or implements process or technology changes that enhance effectiveness and/or efficiency

+ Recommends technology improvement opportunities to the leadership and architecture teams for increasing IT value while decreasing cost of delivery

+ Understands and applies risk management policies and procedures appropriately

+ Escalates to management (e.g., SDM, RAD) and other support / resolver groups as required

+ Provide good stewardship to resolve escalation in a timely manner

+ Participate in local and national on-call rotations for escalated issues and outages, providing overall guidance and coordination of technical and clinical resources to drive resolution to major issues. Escalate to internal and vendor resources as necessary to facilitate resolution.

Leadership/Interpersonal Skills

+ Communicates and interacts effectively at various levels of the organization and partners, including senior leadership, business stakeholders, managed service providers, and technical subject matter experts

+ Facilitates resolution of issues through creative solutioning, open exchange of information, and viewpoints and influence; uses negotiation skills when appropriate

+ Instills a sense of urgency in driving assignments to completion

+ Writes clearly and succinctly in a variety of communication settings and styles while tailoring the messaging based on audience

+ Builds trust and respect with key stakeholders

+ Demonstrates proactive behaviors and self-management techniques, including but not limited to, working efficiently, demonstrating adaptability and setting goals

+ Builds effective relationships with partners and vendors to understand and commit to Ascension’s organizational goals; fosters goodwill and collaboration amongst teams and leads by example

+ Demonstrates accountability for meeting commitments and deadlines

+ Demonstrates alignment of principles, values, and behavior with expected organizational culture and values

Complexity of Work

+ Within the scope of the job, it requires critical thinking skills, effective organization and collaboration skills, and the ability to work with minimal supervision. Must be able to work in a stressful environment.

Requirements

Education:

+ High School diploma equivalency with 2 years of cumulative experience OR Associate's degree/Bachelor's degree OR 4 years of applicable cumulative job specific experience required.

Additional Preferences

+ Healthcare IT experience

Why Join Our Team

When you join Ascension, you join a team of over 134,000 individuals across the country committed to a Mission of serving others and providing compassionate, personalized care to all. Our inclusive culture, continuing education programs, career coaches and benefit offerings are just a few of the resources and tools that team members can use to create a rewarding career path. In fact, Ascension spent nearly $46 million in tuition assistance alone to support associate growth and development. If you are looking for a career where you can grow and make a difference in your community, we invite you to join our team today.

Equal Employment Opportunity Employer

Ascension will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, citizenship, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws.

For further information, view the EEO Know Your Rights (English) (https://www.eeoc.gov/sites/default/files/2022-10/22-088\_EEOC\_KnowYourRights\_10\_20.pdf) poster or EEO Know Your Rights (Spanish) (https://www.eeoc.gov/sites/default/files/2022-10/22-088\_EEOC\_KnowYourRightsSp\_10\_20.pdf) poster.

As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.

Pay Non-Discrimination Notice (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf)

Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.

E-Verify Statement

This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.

E-Verify (https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify\_Participation\_Poster\_ES.pdf)