• Online Reputation Manager

    UC Health (Cincinnati, OH)


    The Digital Consumer Data & Reputation Manager plays a crucial role in our digital marketing team, responsible for managing our reputation management platform and ensuring the accuracy of our online public review listings. This includes overseeing information related to physicians, location buildings, and practices across various platforms like Google My Business. The role demands a proactive approach to monitoring, responding to public comments and reviews, and liaising with internal operations departments to maintain and enhance our public image.

     

    The manager will also be tasked with ensuring the accuracy and up-to-date status of all physician and location information across various channels. This responsibility involves overseeing a central data repository platform that consolidates information from multiple authoritative sources. The role demands a vigilant approach to maintaining data integrity and precision, requiring ongoing verification efforts. Additionally, the manager will play a crucial role in identifying discrepancies and spearheading the process to correct any inaccuracies, thereby ensuring our data reflects the highest standards of reliability and accuracy.

     

    The role includes the pivotal responsibility of digital signage management, owning and overseeing the strategy of digital signage channel(s) throughout our healthcare system and being a point of contact. This includes locations such as ambulatory waiting areas, hospitals, exam rooms, and/or employee break rooms.

     

    About UC Health

     

    UC Health is an integrated academic health system serving Greater Cincinnati and Northern Kentucky. In partnership with the University of Cincinnati, UC Health combines clinical expertise and compassion with research and teaching—a combination that provides patients with options for even the most complex situations. Members of UC Health include: UC Medical Center, West Chester Hospital, Daniel Drake Center for Post-Acute Care, Bridgeway Pointe Assisted Living, University of Cincinnati Physicians and UC Health Ambulatory Services (with more than 900 board-certified clinicians and surgeons), Lindner Center of HOPE and several specialized institutes including: UC Gardner Neuroscience Institute and the University of Cincinnati Cancer Center. Many UC Health locations have received national recognition for outstanding quality and patient satisfaction. Learn more at uchealth.com.

     

    About Us

     

    About the Team