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The opportunity

Delaware North Parks and Resorts is hiring seasonal Retail Supervisors to join our team at Niagara Falls State Park in Niagara Falls, New York. As a Retail Supervisor, you will be responsible for supervising and training retail team members and working to maintain retail standards, policies, and procedures.

If you enjoy working with people from diverse backgrounds, like a fast-paced job, and seek hands-on learning, our Parks and Resorts team invites you to apply today.

Pay

$18.00 - $18.00 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer .

What we offer

Join our fun team working together in the country's original state park, Niagara Falls. Share the excitement of the natural wonder of the falls with guests from around the globe. There's lots to explore including trails, boat rides, and interactive exhibits.

+ Health, dental, and vision insurance*

+ 401k with company match*

+ Paid vacation days and holidays*

+ Paid parental bonding leave*

+ Tuition or professional certification reimbursement*

+ Weekly pay

+ Free shift meal including drink refills

+ Free on-site parking

+ 30% off retail items

+ Referral bonus – earn $200 for each eligible referral

+ Training and development with opportunities for internal mobility and growth including the chance to work at our other locations nationwide

*Available for eligible year-round team members

olidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

What will you do?

+ Open and close retail locations as directed by management

+ Assist retail management with the daily cash procedures and operations

+ Monitor store floor, assist with guest needs, and ensure integrity of physical inventory and par levels

+ Regularly evaluate, create, and maintain professional visual displays

+ Maintain cleanliness and safety standards throughout the retail shops

+ Must be available to work weekends, evenings and holidays

More about you

+ Previous cash handling experience required

+ Previous experience working with point-of-sale system required

+ High school diploma or GED required

+ Minimum of 1 year of supervisory experience in a customer service or retail environment preferred

Physical requirements

+ Ability to lift up to 50 pounds

+ Constant standing, lifting, climbing stairs, and repetitive motions

+ Bending, reaching, and climbing on ladders

Shift details

Day shift

Holidays

Weekends

Who we are

Niagara Falls State Park is a pristine oasis of three massive waterfalls, attractions, and 400 acres of protected wildlife.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.