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POSITION: Telecom Technician

DEPARTMENT: IT

REPORTS TO: IT Manager

FLSA STATUS: Hourly/Non-Exempt

Summary

ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Telecom Technician for ASM Global/Casars Superdome | Smoothie King Center | Champions Square. Responsible for providing technical support to the telecommunications department by coordinating all phone needs/requirements. Performs essential repairs on system and installs various components of system. This is a Part-Time position, mainly for business day time hours.

Essential Duties and Responsibilities

• Installation and maintenance of Avaya phone system, Avaya voicemail system, Avaya Call Accounting System (Adds, moves, changes, etc.)

• Coordinate and provide dial tone, data services for all events at both facilities

• Administer and generate call accounting reports on long-distance usage for events and in-house calling

• Installation and termination on CAT 6, CAT 5, CAT 3, RJ-11, RJ-45, Fiber, and Coax throughout both facilities

• Assist IT and Telecom Technicians as necessary

• Problem resolution and troubleshooting on all of the above

• All other duties as assigned

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must successfully pass a criminal background check

• Must be at least 18 years of age

• Exceptional organizational and communication skills

• Able to work days, nights, weekends, and holidays as needed

Education and/or Experience

• High School Diploma or equivalent; college degree preferred

• 3-5 years of related experience is mandatory

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events.

Note

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.