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Position Summary...

What you'll do...

The **Customer Experience** team is at the forefront of e-commerce innovation. This highly collaborative group—comprising Product Management, Engineering, Design, and Technology Evangelists—rapidly iterates and scales new products and site features.

We develop high-performance solutions, ranging from next-generation **AI-enabled platforms** to **best-in-class backend systems** that power web, mobile, and API solutions. With continuous innovation and immediate customer feedback from millions of users, our work is both dynamic and impactful.

The **User Generated Content (UGC) team** , a key part of the Customer Experience organization, is dedicated to building **seamless end-to-end experiences** that enable customers to share and consume **authentic** and **valuable feedback** about our products and services.

Our goal is to help customers make informed purchasing decisions by providing **relevant, insightful, and high-quality user-generated content** . If that sounds exciting, imagine integrating it into our **omni-channel ecosystem** —a challenge that has never been tackled before. This presents a **unique opportunity** to shape the future of e-commerce!

Position Summary

As a **Principal Product Manager for UGC** , you will play a pivotal role in shaping the vision and long-term strategic direction of the team. You will be responsible for:

+ Defining and evangelizing the **product vision and impact** internally and externally.

+ Creating and driving **product roadmaps** that align with business priorities.

+ Inspiring and leading cross-functional teams to **execute key initiatives** .

+ Communicating effectively with **stakeholders and leadership** to ensure alignment.

If you're passionate about driving **customer engagement** through UGC, this is an unparalleled opportunity to make a significant impact!

Job Responsibilities:

+ **Develop and champion product vision & strategy** aligned with corporate objectives.

+ Lead **cross-functional strategic initiatives** across multiple teams.

+ Collaborate with **Design, Analytics, Engineering, and Data Science** to implement enhancements.

+ **Analyze business cases** and translate customer and business requirements into **actionable product roadmaps** and specifications.

+ Manage key **business stakeholders** by conducting strategy sessions and product reviews.

+ Run **competitive intelligence** and data assessments to identify new opportunities.

+ Track and analyze **key performance metrics** to measure progress and optimize systems.

+ Conduct **A/B testing** and analyze results to drive data-driven launch decisions.

Preferred Qualifications

+ Experience in **product management for customer-facing products** .

+ Proven ability to align with a **long-term product vision** while managing day-to-day execution.

+ Strong **cross-functional collaboration** and stakeholder management skills.

+ Highly **data-driven** with an analytical and problem-solving mindset.

+ Experience in **shipping and iterating** on products based on data insights.

Minimum qualifications

+ **Bachelor’s degree required** ; MBA is a strong plus.

+ **8+ years** of experience in product management for customer-facing products.

+ **Retail/e-commerce industry experience** is a plus.

+ Strong **quantitative or technical background** preferred.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

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For information about PTO, see https://one.walmart.com/notices .

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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

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For information about benefits and eligibility, see One.Walmart (https://bit.ly/3iOOb1J) .

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Sunnyvale, California US-04397:The annual salary range for this position is $143,000.00-$286,000.00

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Bentonville, Arkansas US-10735:The annual salary range for this position is $110,000.00-$220,000.00

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Additional compensation includes annual or quarterly performance bonuses.

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Additional compensation for certain positions may also include:

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- Stock

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Minimum Qualifications...

_Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications._

Option 1: Bachelor’s degree in computer science, engineering, or related area and 9 years’ experience in product management. Option 2: 11 years’ experience in product management or related area.

Preferred Qualifications...

_Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications._

Master’s degree in Computer Science, Engineering, Business Administration, or related area and 8 years’ experience as a product manager, ideally working on consumer-facing, large-scale, highly complex B2B/C products, Supervisory experience, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Masters: Business Administration, Masters: Computer Engineering, Masters: Computer Science

Primary Location...

680 West California Avenue, Sunnyvale, CA 94086-4834, United States of America

Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.