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Job Description:

Solution Delivery Analyst ( Weekend Shift)

Hours are:** **Weekend shift Friday-Sunday (6pm-6am).

**Applicants must be authorized to work in the U.S.; Sponsorship is not available for this position.

_The Solution Delivery Analyst is responsible for administrative and technical support of WMS High Jump._

Duties and Responsibilities

+ Work with business teams, project leaders and application end users to collect and analyze project business requirements for functions or applications under limited direction

+ Prepare accurate and detailed requirement specification documents and functional technical specification documents

+ Understand the relationship between functional and technical requirements

+ Identify the current – future- state business processes

+ Provide a technical development support for development and system configurations and automation requirements

+ Serve as a communications liaison between business end users and application developers to understand key issues, identify perceptions gaps and resolve questions

+ Coordinate with business users to identify functional cases and establish test scenarios and results

+ Work with business users to test, validate, and evaluate new applications and functions, and identify issues in functionality

+ Provide day to day and on-call second and third tier end user application support, as appropriate

Education and Experience Requirements

+ Requires education equivalent to four years of high school OR 2 year IT degree preferred

+ ITIL Certification Preferred

+ 2+ years of work experience in business analysis or an IT related position

+ Exposure to IT business applications and methodologies required

+ Prefer 1+ years of hands on experience with business systems / processes: WMS, ERP, CRM, BI or other business applications

+ Strong math and analytical skills

+ Experience in writing SQL queries

+ Knowledge of warehouse management systems; High Jump experience a plus

+ Working knowledge in MS Office

+ Knowledge of radio frequency scanning process and devices

+ Excellent communication skills

+ Computer skills

Qualifications / Preferred Qualifications

+ Strong business analytical skills to drive business requirement definition that involves eliciting, analyzing, prioritizing, articulating and documenting business requirements

+ Ability to lead small projects (with minimal guidance) in various SDLCs (waterfall and agile) leading development teams and aligning with business stakeholders

+ Demonstrate knowledge of project management skills including planning, scheduling and execution

+ Experience with product and technical thinking, and executing in a fast paced environment that meet or exceed expressed needs

+ Ability to gather business requirements, process flows, and use case scenarios

+ Make recommendations for process improvements, documentation standards, procedures, and / or guidelines

+ Strong verbal and written communication skills across functional audiences with different backgrounds

+ Strong SQL Skills

_Milwaukee Tool is an equal opportunity employer._

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

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