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Fitness Desk position in Atlanta, GA, focusing on customer service, administrative tasks, and promoting a positive gym environment:

Fitness Desk Associate: Full and Part-time positions available.

About Us:

The Clifton is a vibrant and growing fitness center located at Druid Hills Golf Club, dedicated to providing a welcoming and supportive environment for our members to achieve their fitness goals. We are seeking a friendly, enthusiastic, and customer-focused individual to join our team as a Fitness Front Desk Attendant.

Job Summary:

The Fitness Desk Associate is the face of our gym, responsible for providing exceptional customer service, managing front desk operations, and promoting a positive and engaging atmosphere. This role involves greeting members, answering inquiries, processing memberships, and assisting with various administrative tasks to ensure smooth and efficient operations.

Responsibilities:

+ Customer Service:

+ Greet and welcome members and guests with a positive and professional attitude.

+ Answer phone calls, emails, and inquiries promptly and efficiently.

+ Address member concerns and resolve issues in a timely and effective manner.

+ Provide information about gym facilities, programs, and services.

+ Administrative Tasks:

+ Process membership registrations, renewals, and cancellations.

+ Manage member accounts and update information as needed.

+ Process payments and maintain accurate records.

+ Schedule appointments and manage bookings for personal training and group classes.

+ Maintain a clean and organized front desk area.

+ Replenish food, beverages and retail merchandise.

+ Sales & Promotion:

+ Promote fitness services, group classes, and gym merchandise.

+ Inform members about special offers and promotions.

+ Assist with tours of the facility.

+ General Support:

+ Assist with other duties as assigned by management.

+ Maintain a clean and organized fitness center environment.

Requirements

+ High school diploma or equivalent required.

+ Excellent customer service and communication skills.

+ Strong organizational and time management skills.

+ Proficiency in computer software and data entry.

+ Ability to work independently and as part of a team.

+ Experience in a customer-facing role preferred.

+ Passion for fitness and a commitment to promoting a positive and healthy environment.

Benefits

+ Medical, Dental, Vision, and Life Insurance

+ Short-term and long-term disability insurance

+ Paid Time Off (PTO)

+ Verizon Phone Bill Discounts

+ 401K + employer match (up to 6%)

+ Culture with Monthly Awards and Recognition

+ Free lunch daily

+ FSA for health and dependent care

+ Employee Golf Days

+ Hertz Rental Car Discounts

+ Employee Scholarship Opportunity

+ Employee Assistance Program