• Patient Access Registrar Coordinator - WEO

    St. Bernard's Medical Center (Jonesboro, AR)


    + JOB REQUIREMENTS

    + Education

    + College degree preferred and/or 2 plus years experience in Patient Access or Revenue Cycle Operations. Will obtain CHAA certification within 1 year.

    + Experience

    + Two years of Patient Access experience. Demonstrated proficient knowledge of all Patient Access functions. Knowledge of all payer specific guidelines including eligibility, medical necessity, and pre authorization. Demonstrated ability to lead staff and manage processes. Must demonstrate a strength in implementing process improvement initiatives. Proficient in data manipulation, spreadsheet and database applications. Must have meticulous follow up skills. Requires excellent written and verbal communication skills. Must be able to act independently.

    + Physical

    + This is a safety sensitive position. Please see the St. Bernards Substance Abuse Policy for further information.

    + Normal hospital environment. Requires normal or corrected eyesight. Hearing within normal range. Frequent walking, frequent continuous sitting and use of computer terminal. Occasional lifting, carrying, pushing and pulling up to 20 pounds.

    + JOB SUMMARY

    + Coordinates the daily activities for the registration staff in the Patient Access Department. Completes 6 week schedule, ensuring adequate staffing, and approves PTO. Position will rotate call to be an available resource for staff. Responsible for periodic rounding on patients and staff. Conducts peer interviews and is responsible for new hire training. Responsible for updating registration reference materials and training for all new processes. Position is responsible for monitoring registration accuracy for staff while maintaining a 97% accuracy rate as the coordinator. Responsible for establishing, implementing, publishing, and updating department PI and Dashboards. Will work closely with physician offices, insurance companies, HIM, Business Office, nursing and ancillary areas, and other areas to coordinate patient throughput, billing compliance, and excellent customer service. Assists with establishing and compliance with all departmental policies. Routinely, assigns and responsibly directs staff. This position is required to utilize independent judgment.