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Clinical Support Assistant, Oswego

Oswego, NY (http://maps.google.com/maps?q=10+George+St.+Oswego+NY+USA+13126)

Job Type

Full-time

Description

Basic Function: To assist in the provision of quality health care. Provide clerical support to the Clinical team. Assists with clinical procedures as required.

Principal Accountabilities:

+ Complete chart preps for upcoming appointments

+ Answer phone calls and pages, coordinating communication with team members and patients

+ Complete robust calling, appointment confirmations, etc.

+ Print patient letters, notes as requested by provider (school or work notes)

+ Print information for patient discharge as requested

+ Print CCD forms for ambulance transfers

+ Obtain lab, radiology or other test results as requested by provider

+ Assist with task follow-up and closure

+ Assist clinical support with rooming patients

+ Assist with preparation for treatments and procedures without medication administration

+ Assist in maintaining clinical supplies and cleanliness of work area

+ Assist with regulatory audits as requested

+ Schedule patient appointments according to guidelines

+ To engage in Patient Centered Medical Home initiatives, including participating as part of the Clinical Care Team

+ Any other clinical duties and responsibilities as requested by management and supervision

Requirements

Knowledge/ Education Requirements:

High school graduate or GED, experience in ambulatory care preferred

Must demonstrate computer proficiency with Microsoft Suite. EMR experience preferred

Must possess a willingness to accept direction from providers and supervisors

Must possess the ability to work well and with compassion in stressful situations

Must maintain a professional and courteous demeanor with both patients and co-workers

Must be keenly aware of the importance of confidentiality in all aspects of the position

Salary Description

$15.50 -$17.75/hr. Depending on experience