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POSITION SUMMARY:

Assist in daily operations of the transportation department to ensure associate and guest satisfaction. Training all associates in all aspects of transportation, while maintaining an elevated level of hospitality.

ESSENTIAL FUNCTIONS:

• Train transportation staff, ensuring they deliver excellent customer service and adhere to safety protocols. –

• provide ongoing support to transportation staff, ensuring they are well-equipped to deliver outstanding service.

• Implement and enforce safety measures and protocols to guarantee the well-being of both our guests and staff.

• Monitor and analyze transportation services performance, identifying areas for improvement and implementing appropriate strategies.

• Maintain and manage transportation vehicles, ensuring they are clean, well-maintained, and comply with all regulations.

• Collaborate with department managers to ensure seamless guest experiences and resolve any transportation-related issues promptly.

• ALL OTHER DUTIES AS ASSIGNED

EXPERIENCE/QUALIFICATIONS:

Proven experience in a transportation or logistics role, preferably in a hospitality or customer service setting. - Strong leadership and management skills, with the ability to motivate and guide a team effectively. - Excellent organizational and multitasking abilities to manage multiple transportation requests and schedules. - Knowledge of local transportation regulations, safety standards, and best practices. - Outstanding communication and people skills to interact with guests, staff, and vendors in a professional and friendly manner.

• Minimum Degree Required: High School Diploma or Equivalent

• Preferred Degree: Choose an item. in ___NA_____ (if applicable)

• Certificate(s) or License(s):

• Years of experience: ___2+__________

TRAVEL REQUIREMENTS:

• To and from Big Cedar transportation office

PHYSICAL REQUIREMENTS:

Computer Work ☐ Regularly **☒ Occasionally** ☐ Seldom / Never

Walking **☒ Regularly** ☐ Occasionally ☐ Seldom / Never

Sitting **☒ Regularly** ☐ Occasionally ☐ Seldom / Never

Standing **☒ Regularly** ☐ Occasionally ☐ Seldom / Never

Lifting up to 50 lbs. ☐ Regularly **☒ Occasionally** ☐ Seldom / Never

WORK ENVIRONMENT:

**☒ Office** ☐ Retail / Store ☐ Restaurant / Resort

• Distribution Center ☐ Manufacturing / Plant ☒ Other: __Transportation vehicles _______________

**INDEPENDENT JUDGEMENT** :

• Performs tasks and duties under direct supervision, using well-defined policies and procedures. Work is reviewed by supervisor. Limited opportunity exists for exercising independent judgment and decision making.

• Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices.

• Performs duties within scope of general company policies, procedures, and objectives.

• Analyzes problems and performs needs assessments. Uses judgment in adapting broad guidelines to achieve desired result.

• Regular exercise of independent judgment within accepted practices. Makes recommendations that affect policies, procedures, and practices.

• Develops objectives and general policies and procedures for a specific program or functional area of responsibility within the general scope of established operational goals and plans. Day-to-day work and decisions do not require direction or review by immediate supervisor. End results are reviewed by supervisor.

• Develops strategic direction, goals, plans and policies for an area of responsibility. Sets broad objectives and is accountable for overall results in respective area of responsibility. Authority to make independent decisions on matters of significance. Requires a high degree of independent judgment and problem solving of complex problems.

MANAGEMENT LEVEL:

• Not applicable

• Supervisor

• Manager

• Sr Manager

• Director

• Sr Director

• Executive

How many direct reports will this role have? ____________

Is this role typically **☒ full-time** , ☐ part-time, or ☐ both?

Full Time Benefits Summary:

Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!

+ Medical

+ Dental

+ Vision

+ Health Savings Account

+ Flexible Spending Account

+ Voluntary benefits

+ 401k Retirement Savings

+ Paid holidays

+ Paid vacation

+ Paid sick time

+ Bass Pro Cares Fund

+ And more!

Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.

_Reasonable Accommodations_

Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.

If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at [email protected].

Big Cedar Lodge