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Details

**Open Date** 04/08/2025

**Requisition Number** PRN41587B

**Job Title** Program Assistant

**Working Title** Program Assistant

**Job Grade** C

**FLSA Code** Nonexempt

**Patient Sensitive Job Code?** No

**Standard Hours per Week** 40

**Full Time or Part Time?** Full Time

**Shift** Day

Work Schedule Summary

Mon-Fri 40 hours

**VP Area** President

**Department** 00763 - Security Systems

**Location** Campus

**City** Salt Lake City, UT

**Type of Recruitment** External Posting

**Pay Rate Range** 15.00 to 19.00

**Close Date** 07/08/2025

Priority Review Date (Note - Posting may close at any time)

Job Summary

Reviews, analyzes, and evaluates business systems and user needs. Documents requirements, defines scope and objectives, and formulates systems to parallel overall business strategies.

Responsibilities

Job Responsibilities:

1. Assists with program planning and implementation.

2. Compiles, sorts, and organizes data for entry into a database, distributes program information, and conducts program research.

3. Answers telephones and gives information to callers, takes messages, or transfers calls to appropriate individuals.

4. Greets visitors and communicates with customers, employees, and other individuals to answer questions, disseminate or explain information, and address complaints.

5. Responds to queries from and coordinates activities with other departments, the community, and program partners.

6. Assists in the creation and distribution of program materials, forms, and general correspondence.

7. May track and report on current trends to determine future program needs.

8. May provide program specific training.

9. Other duties as assigned.

Minimum Qualifications

Associate’s degree in a related field, or equivalency (one year of education can be substituted for two years of related work experience), plus two years of related experience required; ability to use logic and reasoning to prioritize tasks; computer skills including word processing, spreadsheet software, and/or database software preferred; demonstrated human relation and effective communication skills also required.

Bachelor’s degree in a related field may be preferred.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Preferences

+ An associate’s degree in a related area and/or 2-4 years of experience in the fields security system software, including access control, video surveillance and intrusion detection.

+ Strong analytical and problem-solving skills with the ability to handle security incidents effectively in a fast-paced environment.

+ Knowledge of IT systems, networks, and cybersecurity principles (preferred).

+ Excellent attention to detail and accuracy in maintaining security records.

+ Strong communication and teamwork skills to collaborate with security and IT teams.

+ Experience in security operations, IT support, or a related field (preferred).

+ Relevant certifications in security system management (e.g., Certified Security Systems Operator) are a plus.

+ Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description

**Type** Benefited Staff

Special Instructions Summary

Additional Information

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.

All qualified individuals are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action ( OEO /AA). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at: https://www.utah.edu/nondiscrimination/

Online reports may be submitted at oeo.utah.edu

https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.