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IT Academic Technology Coordinator (SEEK Department)

POSITION DETAILS

York College, founded in 1966, is a center of academic excellence in the heart of Jamaica, Queens. One of the eleven senior colleges in The City University of New York, the College’s mission is to enrich students' lives by fostering an environment where they’ll grow into passionate and engaged learners.

York’s academic programs are housed in three schools: The School of Arts & Sciences, The School of Business and Information Systems, and The School of Health Sciences and Professional Programs. Over sixty baccalaureate programs from across a variety of disciplines, including accounting, aviation management, business, computer science, journalism, social work, teacher education, a dual BS/MS degree in Occupational Therapy, and one of the top-ranked nursing programs in New York State, provide students with opportunities to study liberal arts, sciences, and professional programs. The College also offers six graduate programs: Aviation Management, Clinical Trials Management, Pharmaceutical Science and Business, Physician Assistant, Social Work and Nursing Education.

Located in Queens, the most ethnically diverse county in New York State, the College enrolls 7,000 students from over 95 nations. Nine out of ten students are members of a racial/ethnic minority group, and more than half of undergraduates are the first in their families to pursue higher education.

The College’s 50-acre campus encompasses seven buildings, including science and computer labs, music and television studios, a Performing Arts Center, and a Health and Physical Education Center. The College recently completed seven major construction projects, with more scheduled for the future. In addition, its neighborhood is at the center of a renaissance fueled by economic revitalization.

York College is committed to fostering integrity, diversity, intellectual discovery, and civic engagement to benefit its students, the community, and the world.

The IT Academic Technology Coordinator reports directly to the Program Coordinator/ Associate Director of SEEK Programs. In addition to the Overview duties, duties and responsibilities include:

+ Oversees the daily operation of the SEEK Computer Lab; provides technical assistance to students and faculty in the SEEK Computer Lab

+ Collaborate with enrollment teams to streamline digital touchpoints for prospective and new SEEK students, ensuring a smooth onboarding and registration process

+ Assists with the development of short- and long-range planning for the Program, including the selection of software and hardware, in consultation with IT

+ Maintain SEEK Computer Lab equipment, including projectors, software, licensing, and supply inventories

+ Operate and collaborate with the Navigate, Hobson, PHP, Canva, PowerBI, EAB campus personnel

+ Maintain records and prepare reports on support services provided to faculty, staff, and students

+ Collect and analyze data on student usage of SEEK’s digital resources to enhance service delivery and support academic and personal development initiatives

+ Prepares periodic reports on computer lab services and program reports for the Director & Academic Support Coordinator

+ Support retention efforts by working closely with the SEEK Academic Support and Counseling Coordinators to record and monitor student participation in workshops, events, and program activities

+ Work collaboratively with multiple offices and departments within the college to record and monitor student participation in workshops and events; Partner with York College’s technology department and ensure that SEEK IT aligns with procedures and policies

QUALIFICATIONS

Bachelor's Degree required.

Preferred Qualifications

Bachelor’s degree in Information Technology, Computer Science, or a related field; Three years’ experience in a Technology or relatedfield

+ Experiencewithdeveloping and managing systems that track student enrollment trends and monitor academic performance, and identify retention risks.

+ Strongattentiontodetail,timemanagement,proactive,communication,verbalandwrittenskillset

+ Abilitytoworkproductivelyinadynamicstudent-focusedandcustomerresponsiveenvironment

+ Proficiency in educational technology, learning management systems, and data analytics tools

CUNY TITLE OVERVIEW

Provides support to students and faculty in the use of instructional systems, software, and programs.

- Researches and prepares program materials, FAQs, and user guides

- Provides telephone and/or email support for faculty and student users of instructional systems, software, and programs

- Develops training materials and delivers orientation/training sessions

- Maintains on-line information on web sites

- Acts as liaison to related areas such as CUNY's Computer and Information Services area, to evaluate and escalate reported problems, and disseminate information notices

- Assists faculty with use of instructional technology to support educational goals

- Performs other duties as assigned.

Job Title Name: IT Academic Technology Coordinator

CUNY TITLE

Assistant to HEO

FLSA

Non-exempt

COMPENSATION AND BENEFITS

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

$60,394 - $65,946 - Salary commensurate with education and experience.

CUNY is in the process of implementing salary schedule increases. Once implemented, salaries of eligible employees will be adjusted by 6.09% with additional increases of 3.25% effective 9/1/2025 and 3.5% effective 9/1/26, in accordance with the terms of the PSC-CUNY collective bargaining agreement.

HOW TO APPLY

In order to be considered for this position, applicants must include a cover letter, resume, and contact information for three references (email and telephone). Please upload all materials as ONE DOCUMENT in doc, pdf, or rtf format.

You may only apply online through the CUNY.edu job board.

To apply:

Please go to www.CUNY.jobs.

Filter by Job Location by clicking on York College. The title of this position is IT Academic Technology Coordinator, Job ID # 29986. Click on the title to view the entire job announcement.

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York College/CUNY is an EEO/AA/IRCA/ADA Employer.

CLOSING DATE

May 8, 2025

JOB SEARCH CATEGORY

CUNY Job Posting: Managerial/Professional

EQUAL EMPLOYMENT OPPORTUNITY

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

Job ID

29986

Location

York College