• Police Communications Officer I

    Texas A&M University System (San Antonio, TX)


    Job Title

     

    Police Communications Officer I

     

    Agency

     

    Texas A&M University - San Antonio

     

    Department

     

    University Police Department

     

    Proposed Minimum Salary

     

    Commensurate

     

    Job Location

     

    San Antonio, Texas

     

    Job Type

     

    Staff

    Job Description

    The Police Communications Officer I, under supervision, handles routine and emergency radio, telephone, and 911 calls for service following special or written instructions for transmitting and routing calls.

    Responsibilities:

    + Receives incoming emergency/non-emergency telephone calls from the public and disseminates information via radio for all law enforcement, medical and emergency personnel.

    + Monitors all telecommunications equipment including State and National computers.

    + Operates data terminals for the National Crime Information Center/Texas Law Enforcement Telecommunications Systems and personal computers for the University Police Department (UPD) computer network.

    + Monitors and responds to activation of a comprehensive closed circuit television and computer alarm security system, including 911 and medical emergency notification, and coordinates with all appropriate agencies and personnel.

    Required Education and Experience:

    + High school diploma or GED.

    + Six (6) months experience as a Police Department Communications Officer, law enforcement dispatch, or equivalent experience.

    Preferred Education and Experience:

    + Six (6) months of customer service experience.

    Knowledge, Skills and Abilities:

    + Ability to multitask and work cooperatively with others.

    + Ability to work under stress.

    + Ability to comprehend technical aspects of communications equipment.

    + Communication skills.

    + Keyboarding skills.

    Registrations, Certifications, and Licenses:

    + May require Texas Commission on Law Enforcement (TCOLE) certificate.

    Other Qualifications:

    + Work rotating shifts, evenings and holidays.

    + Applicant must successfully pass keyboarding test, communications performance evaluation and complete background investigation.

    Applicant Instructions:

    Please make sure to provide the following documents:

    + Cover Letter

    + Resume / CV

    + Professional References

    For detailed instructions on how to apply for any position on our website, please use the following link:

    http://www.tamusa.edu/humanresources/job-opportunities/index.html ​

    Summary of Employee Benefits:

    www.tamusa.edu/human-resources/documents/Summary-of-Employees-Benefits1.pdf

     

    Texas A&M University-San Antonio values community engagement and encourages applicants who are committed to advancing the well-being and prosperity of our communities.

     

    Please ensure that all required documents are uploaded prior to submitting the application. Once the application is submitted, no changes or revisions can be made.  If you have issues with adding documents to your application, please contact HR at 210-784-2058.

     

    In compliance with ADA, if accommodations are needed for the application process, please contact HR at (210) 784-2058.

     

    All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

     

    Equal Opportunity/Veterans/Disability Employer.