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Ready To Go Further?

Saia is a different kind of logistics and transportation company. We do things the right way. You‘ll see it in our commitment to our people, customers, and community. You‘ll feel it in the support you get on day one – from leadership and from your team. A job with Saia is packed with opportunity – from learning new skills and advancing to competitive compensation and great benefits. It's all here and it’s exactly what _going further_ is all about.

Position Summary

Resolves escalated service issues, mentors engineers, and leads complex projects while overseeing technology for assigned accounts. Addresses the highest-level technical challenges within the information technology department

Major Tasks and Responsibilities

+ Provides technical support for network infrastructure, cloud systems, information technology platforms, and virtualization technologies

+ Manages and supports WAN, LAN, routers, firewalls, and security solutions.

+ Handles escalated issues related to core business solutions, remote access, and system connectivity.

+ Monitors and manages system alerts by performing remote monitoring and management tasks.

+ Leads systems assessments, security audits, and consultations for new clients.

+ Administers and maintains remote monitoring systems by updating scripts and responding to alerts.

+ Engineers projects, identifies new solutions, and researches technologies to support company growth.

+ Documents system maintenance and communicates incident progress and changes to customers.

Preferred Qualifications

+ Bachelor’s degree in information technology, computer science, engineering, or a related field.

+ 5+ years of information technology or system engineering experience.

+ Proficiency in server and virtualization technologies, and network solutions.

+ Knowledge of connectivity, security software, and information technology infrastructure components.

Benefits

At Saia, your success is our success! That’s why we work hard to provide you with what you need to build an awesome career. We are committed to rewarding superior employee performance so that when you work hard, your achievements won’t go unnoticed.

Make Your Move

At Saia, our people are the reason we’ve been successful for over a century in the industry. Together, we’ve created a positive culture that’s driven by our core values – like dignity and respect, a customer-first approach, safety and more. With hundreds of terminals across the country and growing, we’re always looking for more collaborative and motivated individuals to join our team. So, if you’re ready to put your career on a solid path, let’s go further.

Saia is an Equal Opportunity Employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.