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Job Description

Business Unit:

Hospital: Rush University Medical Center

Department: University Transplant Office

**Work Type:** Full Time (Total FTE between 0.9 and 1.0)

**Shift:** Shift 1

**Work Schedule:** 8 Hr (9:00:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

**Pay Range:** $32.00 - $52.08 per hour

Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:

The Strategic Outreach Consultant serves as a physician’s advocate and liaison between health system, community, and faculty physicians within the Rush service area. The position will lead external referring community liaison efforts, working in close concert with specific Rush strategic clinical teams to promote Rush programs, services, and providers and to support growth from strategic relationships. The position includes promoting the hospitals services to health care providers, implementing strategies to enhance communications with physicians and other health care providers, conducting service line marketing assessments, analyzing physician and hospital needs, and participation in clinical strategic planning teams. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:

Required Job Qualifications:

•Bachelor’s degree in business, marketing, public relations, communications or health care.

•Five years’ experience in physician services, practice management or medical sales.

•Knowledge, skill, physical ability and mental capacity to perform tasks associated with the position.

•Excellent written and verbal communication skills.

Responsibilities:

1. Collect and analyze data (including physician activity, satisfaction and health care trends to assist in the development of physician outreach strategies and to provide feedback to the Rush administrators on the needs and perceptions of community physicians.

2. Develop department goals and implements specific outreach, relationship building and educational plan targeted to community physician within the Rush service area.

3. Collaborate with other Consultant to identify, communicate and track activities.

4. Maintain a database of community contact and physician contact information and liaison activities.

5. Maintain accurate and timely record of trip summaries and expenses.

6. Be knowledgeable of trends in inpatient and outpatient volumes by service line and in issues important to leadership and the medical staff.

7. Plan and conduct one on one interviews to currently referring, prospective and targeted physicians on a scheduled basis and as determined by pre-set call standards.

8. Communicate specific information on department and physician driven programmatic and research activity as it relates to community physician needs.

9. Consult with clinical team physicians and other leaders regularly to accomplish the following: assisting in developing practice growth goals, identifying and assisting in resolving practice management issues that are communicated by referring community, and identifying specific services and resources the hospital can provide.

10. Collaborate with community CME coordinators to identify and expand Rush speaking opportunities in the community hospital settings.

11. Collaborate with Rush Alumni Relations department to identify and expand relationship development with Rush Alumni.

12. Integrate consultant activities to maximize managed care and other contractual relationships.

13. Assist with the coordination of physician activities and services such as IS interfaces, educational meeting, and other services.

14. Identifies and works with Hospital leadership to resolve physician and systemic service delivery problems and recommends methods to improve and streamline services.

15. Communicates and coordinates on a scheduled basis with Patient Special Services and Rush Physician Referral on community based physician consultant activities.

16. Adheres to strict confidentiality within the department and community of all strategic and other information regarding physicians, patients, and the hospitals.

17. Follows the Rush standards and missions.

18. Performs other related duties as requested.

19. Position requires a great deal of local travel within Rush’s service area.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

**Position** Strategic Outreach Consultant - Transplant Surgery

**Location** US:IL:Chicago

**Req ID** 15158