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  • Desktop Support Analyst

    Robert Half Technology (Maywood, IL)



    Apply Now

    Description We are seeking a Desktop Support Analyst to join our team. This role offers a contract to permanent employment opportunity in the Non-Profit industry. As a Desktop Support Analyst, you will be tasked with critical responsibilities such as troubleshooting hardware and software issues, assisting with user access concerns, and supporting the setup of both virtual and physical meeting environments.

    Responsibilities:

    • Assist in troubleshooting and resolving hardware and software issues quickly and efficiently

    • Collaborate with internal teams to ensure efficient IT operations and minimize system downtime

    • Provide on-call support as required, including occasional night shifts

    • Work towards maintaining and updating IT documentation, including system configurations, troubleshooting steps, and meeting setups

    • Support the setup of technology devices for meetings and presentations, including projectors and computers

    • Regularly perform password resets and assist with user access issues

    • Monitor customer accounts and take appropriate action when necessary

    • Ensure all systems, both hardware and software, are running efficiently

    • Contribute to the IT Team for system-related tasks and projects

    • Create, edit, and manage PowerPoint presentations for meetings and briefings. Requirements • Minimum of 3 years of experience in a Desktop Support Analyst role or similar is required

    • Demonstrated proficiency in Computer Hardware

    • Proven skills in Backup Technologies

    • Experience in Configuration Management is necessary

    • Proficiency in Microsoft Office 365 is essential

    • Knowledge and experience with VOIP - Voice Over IP is necessary

    • Previous work experience in a non-profit organization would be an asset Technology Doesn't Change the World, People Do.®

     

    Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

     

    Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

     

    All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

     

    • 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .

     


    Apply Now



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