• Laboratory Medicine Courier Lead

    University of Washington (Seattle, WA)


    Req #: 244605

     

    Department: LABORATORY MEDICINE AND PATHOLOGY

     

    Appointing Department Web Address: https://dlmp.uw.edu/

     

    Job Location Detail: NORTHGATE

     

    Posting Date: 03/26/2025

    Closing Info:

    Open Until Filled

     

    Salary: $3,664 - $4,119 per month.

     

    Shift: First Shift

    Notes:

    As an employee you will enjoy generous benefits and work/life programs. For detailed information on Benefits for this position, click here. ( https://hr.uw.edu/benefits/wp-content/uploads/sites/3/2018/02/benefits-summary-classified-staff-greater-than-half-time-20220908\_a11y.pdf)

     

    The Department of **Laboratory Medicine and Pathology** has an opportunity for a **Medical Laboratory Courier Lead** .

    SCHEDULE

    Day shift, Monday - Friday

    WHAT WE OFFER

    + Vacation time and sick time off that accrues monthly, including 12 paid holidays.

    + Fully subsidized public transit pass (U-PASS) that covers multiple forms of public transportation in the region.

    + Excellent healthcare, dental, disability, and retirement plan options.

    + Lots of free fitness, healthy eating, finance, and stress reduction classes offered through the Whole U.

    + State Employee Tuition Exemption Program covering up to 6 credits of qualifying coursework per quarter at the University of Washington or other participating colleges or universities.

    + Eligibility for the Public Service Loan Forgiveness Program as a UW employee.

    + Relocation incentive for eligible new employees. **REQUIRED POSITION QUALIFICATIONS** Possession of a valid vehicle operator's license. **ADDITIONAL POSITION QUALIFICATIONS** Working experience in administrative support working on software, email, and customer service. **PRIMARY JOB RESPONSIBILITIES**

    + Leads the work of Medical Laboratory Couriers.

    + Uses a variety of tools, including UW email, Teams, Google Sheets, hc1, SafetyNet, SunQuest, and the digital specimen tracking system, Medical Courier Elite (MCE), to communicate, document, and escalate information.

    + Monitors and updates internal communication documents, completes daily reconciliation procedures, completes monthly archive procedures.

    + Responds to inquiries regarding specimen issues, on-call pickups, route questions, and other courier-related concerns.

    + Creates daily report to communicate schedule and coverage information to Division Leadership.

    + Responds to call-out emails and assists Coordinator with arranging coverage.

    + Monitors and updates schedule for coverage gaps and issues.

    + Maintains a thorough understanding of all routes and may cover routes in an emergency.

    + Assists in assigning and monitoring the tasks of utility couriers, including office and vehicle cleaning, transporting supplies, and moving fleet vehicles.

    + Communicates with UW Fleet Services for vehicle-related issues, submits fuel receipts, mileage reports, and updates internal logs.

    + Trains staff on the digital specimen tracking system, Medical Courier Elite (MCE), and provides ongoing support as needed.

    + Trains staff in basic courier skills, assesses route-specific competency, and completes training checklists and documentation.

    + Obtains necessary site access badges for staff and maintains an up-to-date badging contact sheet and inventory.

    + Maintains an inventory of supplies; submits and reconciles purchase orders.

    + Supports Division Leadership in addressing issues related to couriers, routes, vehicles, supplies, and other operational matters.

    + Monitors and communicates highway and weather conditions to couriers.

    + Ensures vehicles are outfitted with proper safety and emergency preparedness equipment.

    + Schedules and coordinates driver safety training.

    + Assists with submitting accident reports when necessary.

    + Runs specimen reports, interprets and documents the data, and escalates issues to Coordinators and Program Operations Specialists.

    + Other duties as assigned. **ABOUT US** A regional resource for clinical laboratory services required for innovative patient care, research and educational programs, the Department of Laboratory Medicine & Pathology combines the sophisticated testing and informatics capabilities of fully accredited laboratories with the resources of an academic institution in its delivery of clinical and anatomic pathology services. Recognized for excellence in clinical training, world-class research initiatives, and a commitment to community service, we serve labs and medical facilities both nationally and internationally. To learn more about our team, please click HERE (https://dlmp.uw.edu/about/about-us)UW Medicine includes Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Neighborhood Clinics, UW Physicians, UW School of Medicine, and Airlift Northwest.

     

    University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.