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Additional Information

**Job Number** 25060001

**Job Category** Food and Beverage & Culinary

**Location** Fairfield Inn & Suites Memphis Marion AR, 101 Hannah Lane, Marion, Arkansas, United States, 72364VIEW ON MAP (https://www.google.com/maps?q=Fairfield%20Inn%20%26%20Suites%20Memphis%20Marion%20AR%2C%20101%20Hannah%20Lane%2C%20Marion%2C%20Arkansas%2C%20United%20States%2C%2072364)

**Schedule** Full Time

**Located Remotely?** N

**Position Type** Non-Management

**Additional Information:** This hotel is owned and operated by an independent franchisee, Yogi-Mahesh Corporation. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

Summary: The Breakfast Host/Hostess is responsible ensuring the highest level of guest satisfaction by offering friendly attentive service while maintaining the breakfast buffet.

Essential Duties and Responsibilities:

Sets up and maintains breakfast area prior to and during the breakfast hours including:

•Position all breakfast food and supplies on breakfast bar to ensure it is eye appealing, consistent with brand standards, and is convenient to serving the guests

•Replenish foods as needed keeping everything stocked, fresh, and hot if necessary while considering the number of guests and breakfast closing time

•Brew fresh coffee and tea regularly

•Keep breakfast bar and breakfast room clean as guests enter and depart

•Monitor guest’s satisfaction

Complete closing checklist after hours including:

•Sanitize counter, tables, equipment, and utensils

•Break down and store food with labels to ensure freshness and minimize waste

•Clean all equipment and machines: waffle, toaster, microwave, refrigerator, coffee, juice, etc.

•Restock and set up as much of the breakfast area as possible

•Vacuum carpets

•Clean and mop all hard flooring

•Remove trash

•Clean all parts of tables and chairs

•Dust all items in the lobby

Completes food and supply inventories

Ensures all food and beverage orders away as directed, dating all items

Ensures proper and safe use of cleaning chemicals

Clears off and wipe tables vacated by guests as soon as possible

Welcomes and interacts with guests providing prompt customer service

Complete necessary and routine food and health safety certifications and training

Follows all food safety and handling procedures as outlined by the hotel, federal, state and local laws

Sets up food and beverages when needed in the meeting rooms

Performs all other duties as may be assigned

Customer Service – Manages difficult or emotional client and employee situations; Responds promptly to client and employee needs; Solicits client feedback to improve service; Responds to requests for service and assistance; Meets commitments

Safety – The employee is safety conscious about the work environment and equipment. The work area is free of debris to prevent trip and slip hazards. All products and equipment are stored in its proper location. All safety guards and other safety devices are in its proper location, are functional, and utilized effectively on a consistent basis. Standard operating procedures, safety work rules and good general manufacturing practices are followed on a daily basis.

Oral communication – speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; responds well to questions; Demonstrates group presentation skills; Participates in meetings.

Problem Solving – Identifies and resolves problems in a timely manner; Develops alternative solutions;

Uses reason even when dealing with emotional topics.

Professionalism – Approaches others in a tactful manner; Reacts well under pressure

Time Management – Prioritizes work activities; uses time efficiently; Plans for additional resources; Sets goals and objectives; Develops realistic action plans.

_This company is an equal opportunity employer._

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