• Service Continuity/ Service Level Manager

    BAE Systems (Fort Belvoir, VA)


    Job Description

    BAE Systems is seeking aBusiness Systems Analyst Sr. Principal as a Service Level Continuity Managerto join our team located at Fort Belvoir, Virginia supporting Enterprise Cloud Management Agency (ECMA) efforts to implement the architecture, required services, and facilitate adoption of Army Cloud (cARMY) services. The program provides Information Technology services and technical subject matter expertise (SME) to support overall strategy and migration to cARMY environment that currently includes Amazon Web Services and Microsoft Azure clouds at IL 2, 4, 5 and 6.

     

    The successful candidate monitors and improves service continuity and service level efficiency and integration with existing IT service management (ITSM)/AESMP tools using a standardized, repeatable construct to meet self-service request, orchestration, and fulfillment needs by Army mission and IT customers. Support maintenance and development of network and service specific targets and edge service level requirements, tenant on/off-boarding procedures and workflows. Considers dependencies and prerequisites that must be satisfied for each Edge service tier. Serves on SCRUM teams as required. Analyzes business and technical processes to formulate and develop new and modified business information processing systems. Represents the business unit to define requirements and business cases for the technology developments. Coordinates with business and technology teams, ascertaining system requirements, such as program functions, output requirements, input data acquisition, and system techniques and controls.

    Required Education, Experience, & Skills

    + Bachelor's Degree and 8 years of working experience, may substitute experience for education such as High School graduate with 12 years of experience; candidates with Armed Forces courses, extensive certification, and additional experience are highly encouraged to apply.

    + DoDM 8140.03 (former DoD 8570.01-M) Intermediate qualification (e.g. Security CA) within 6 months of starting position.

    + Must be located within 75 miles of ECMA at Ft. Belvoir, VA.

    Preferred Education, Experience, & Skills

    + Bachelor's Degree in Information Technology, Cybersecurity, Data Science, Information Systems, or Computer Science.

    + ITILv4 Foundation

    + PMI Project Management Institute PMP

    + PMI Project Management Institute Agile Cert PMI-ACP

    + SCRUM Master

     

    Pay Information

     

    Full-Time Salary Range: $146670 - $249330

     

    Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.

     

    Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20 hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics.

     

    Service Continuity/ Service Level Manager

    108899BR

    EEO Career Site Equal Opportunity Employer. Minorities . females . veterans . individuals with disabilities . sexual orientation . gender identity . gender expression