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Overview

Director-Operations Clinical

Job Code: 21058 FLSA Status

Job Family: ADMIN SUPPORT

Job Description Title: Director-Clinical Operations

Job Summary

The Clinical Operations Director is responsible to provide oversight and leadership to various clinical departments and operations. Provides innovative leadership to maximize the entity’s contribution to overall organizational performance through effective planning and efficient use of human and financial resources of the corporation. Responsible for the clinical operations of assigned departments 24 hours a day, 7 days a week.

Job Responsibilities

• Provides leadership by facilitating NEA Baptist vision/values through personal example and interaction with staff to communicate policies and goals.

• Develop and maintain operational plans for assigned departments that are aligned with the organization’s strategic imperatives. Ensures that managers and departments are enabled to achieve realistic goals, and provide the support necessary to meet those goals.

• Plans, implements and markets services which meet the needs of identified internal and external customers through evaluation and assessment of customer needs and expectations.

• Ensure compliance with federal and state regulations regarding medical clinical operations and the safe delivery of care.

• Prepare, submit and manage budget for assigned departments.

• Supervise managers and providers to ensure compliance with all policies. Assist managers with developing solutions to complex problems. Promote the efficient use of staff, resources, medical supplies in order to increase department productivity and financial sustainability.

• Monitor patient, employee, and provider satisfaction and implement plans for improvement.

• Implement and assess a comprehensive quality assurance program to meet regulatory agency requirements, including safety and infection control guidelines.

• Performs other duties as assigned.

Specifications

Experience

Description Minimum Required Preferred/Desired

3-5 years Supervisory/Management experience Preferably within clinic/healthcare setting

Education

Description Minimum Required Preferred/Desired

Bachelor's degree Master's degree

Training

Description Minimum Required Preferred/Desired

Special Skills

Description Minimum Required Preferred/Desired

Licensure

Description Minimum Required Preferred/Desired

Reporting Relationships

Does this position formally supervise employees? If set to YES, then this position has the authority (delegated) to hire, terminate, discipline, promote or effectively recommend such to manager.

Reporting Relationships

Yes

Work Environment

Functional Demands

Label Short Description Full Description

Sedentary Very light energy level Lift 10lbs. box overhead. Lift and carry 15lbs. Push/pull 20lbs. cart

Light Moderate energy level Lift and carry 25-35lbs. Push/pull 50-100lbs. (ie. empty bed, stretcher)

Medium High energy level Lift and carry 40-50lbs. Push/pull +/- 150-200lbs. (Patient on bed, stretcher) Lateral transfer 150-200lbs. (ie. Patient)

Heavy Very high energy level Lift over 50lbs. Carry 80lbs. a distance of 30 feet. Push/pull > 200lbs. (ie. Patient on bed, stretcher). Lateral transfer or max assist sit to stand transfer.

Functional Demands Rating

Sedentary

Activity Level Throughout Workday

Physical Activity Requirements - Sitting

Frequent

Physical Activity Requirements - Standing

Occasional

Physical Activity Requirements - Walking

Frequent

Physical Activity Requirements - Climbing (e.g., stairs or ladders)

Occasional

Physical Activity Requirements - Carry objects

Occasional

Physical Activity Requirements - Push/Pull

Occasional

Physical Activity Requirements - Twisting

Occasional

Physical Activity Requirements - Bending

Occasional

Physical Activity Requirements - Reaching Forward

Occasional

Physical Activity Requirements - Reaching Overhead

Occasional

Physical Activity Requirements - Squat/Kneel/Crawl

Occasional

Physical Activity Requirements - Wrist position deviation

Occasional

Physical Activity Requirements - Pinching/fine motor activities

Occasional

Physical Activity Requirements - Keyboard use/repetitive motion

Frequent

Physical Activity Requirements - Taste or smell

Not Anticipated

Physical Activity Requirements - Talk or hear

Continuous

Sensory Requirements

Color Discrimination Near Vision Far Vision Depth Perception Hearing

No Accurate Accurate Minimal Accurate

Environmental Requirements - Blood-Borne Pathogens

Not Anticipated

Environmental Requirements - Chemical

Not Anticipated

Environmental Requirements - Airborne Communicable Diseases

Anticipated

Environmental Requirements - Extreme Temperatures

Not Anticipated

Environmental Requirements - Radiation

Not Anticipated

Environmental Requirements - Uneven Surfaces or Elevations

Not Anticipated

Environmental Requirements - Extreme Noise Levels

Not Anticipated

Environmental Requirements - Dust/Particular Matter

Occasional

Environmental Requirements - Other

REQNUMBER: 30908