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Research and Development Specialist - IT Innovations - Day

Schedule: Full Time

Schedule

Full Time, Day Shift (80 hours biweekly)

Hours: Monday - Friday, 8:00am - 5:00pm

General Summary

R&D Specialists play a key role in innovation projects at WellSpan, conducting consumer research, performing inside consulting, and facilitating workshops leading to the creation of new products and processes. The Specialist brings an empathy-first approach to understanding and solving for healthcare's most pressing problems.

Essential Functions:

+ Participates in projects using human-centered design methods to create and grow new products and services through all lifecycle phases-planning; research; synthesis; strategy; ideation; design; and/or development for prototyping; alpha and beta launch; beta growth; and transition to enterprise scale/commercialization.

+ Serves as an organizational resource for R&D projects such as consumer research and inside consulting, new product and service development, and exploration of new platforms of capability.

+ Responds to client needs and communicates status and updates as needed to project lead. Obtains and applies feedback.

+ Fosters collaboration with other departments and vendors through the innovation process (planning, research, synthesis, design, prototyping and production).

+ Contributes to external consulting opportunities via Benjamin & Bond.

+ Plans and participates in culture-building design events, workshops, strategy sessions and meeting experiences.

+ Serves the organization as a resource on innovation-related subjects such as digital/connected health, human-centered design, digital marketing, modern advertising strategies, marketing automation, prototyping, agile development methodologies, etc.

Common Expectations:

+ Demonstrated competency of innovation skills necessary to succeed, such as human-centered design, UI/UX, strategic planning, workshop facilitation, persona development, etc.

+ Ability to contribute to the growing library of tools and techniques the team uses to complete projects.

+ Ability to identify themes and trends in the industry and throughout our body of work.

+ Project planning skills.

+ Interpersonal skills.

+ Written and oral communication skills.

+ Ability to present their own work compellingly.

+ 2 - 4 years of applicable human-centered design, digital health and/or innovation experience.

+ Public speaking skills.

+ A desire to learn and a willingness to set explicit goals for development.

+ The willingness to think critically about the healthcare industry and the world of design.

+ The ability to both give and receive critique.

+ An implicit understanding of the value of diversity and equity in all phases of creative work.

+ The ability to work quickly and iterate.

+ Knowledge of the healthcare industry (services, finance, etc.) a significant plus.

Travel Requirements:

+ Estimated Amount: - Ability to periodically travel.

Qualifications

Minimum Education:

+ Bachelors Degree Required

Work Experience:

+ 2 years Relevant experience. Preferred

+ Knowledge of the healthcare industry (services, finance, etc.). Preferred

Knowledge, Skills, and Abilities:

+ Public speaking skills.

+ Excellent organizational, interpersonal, communication and computer skills.

+ Ability to work from home or in an office depending on the needs of a project.

+ Cover Letter Required with Application

Benefits Offered:

+ Comprehensive health benefits

+ Flexible spending and health savings accounts

+ Retirement savings plan

+ Paid time off (PTO)

+ Short-term disability

+ Educational assistance

+ Financial education and support, including DailyPay

+ Wellness and Wellbeing programs

+ Caregiver support via Weallthy

+ Childcare referral service via Wellthy

You’re unique and you belong here.

At WellSpan Health, we are committed to treating all applicants fairly and equitably, regardless of their job classification. If you require assistance or accommodation due to a disability, please reach out to us via email [email protected]. We will evaluate requests for accommodation on a case-by-case basis. Please note that we will only respond to inquiries related to reasonable accommodation from this email address. Rest assured, all requests for assistance or accommodation are handled confidentially, allowing applicants to share their needs openly and honestly with us.

WellSpan Health is an Equal Opportunity Employer. It is the policy and intention of the System to maintain consistent and equal treatment toward applicants and employees of all job classifications without regard to age, sex, race, color, religion, sexual orientation, gender identity, transgender status, national origin, ancestry, veteran status, disability, or any other legally protected characteristic.