• Specialist Network Support Services

    altafiber (Honolulu, HI)


    Job Purpose** **:

    The Network Engineering Operations Center (OPCEN) group supports the Inside and Outside Plant Engineering and Construction groups. Coordination of the work orders is done by the OPCEN group to meet Network Engineering's objectives.

     

    The Specialist Network Support Services will be the team member focal for one of the following functional areas that the group will be responsible for: coordination of work orders with respective departments to meet customer's need date. The Specialist may be assigned as a lead for a function but ultimately will backup and share responsibilities with others in the group for coverage of other functions.

    Essential Functions:

    + Receive, review, schedule, monitor and close work orders to meet milestone dates

    + Track PCM and work orders as issued

    + Monitor materials and releasing as required

    + Process/update schedule for timely notification tracking for Turn-Over, In-Service, Barcode Compliance and Construction Complete and All Work Complete

    + Coordinate with Operations on force to load analysis

    + Timely jeopardy notification

    + Project Management function for activity related to work order completions - line transfers and inter-departmental coordination

    + Manage report card responses

    + Review staged material - PCM/WO forecast

    + Develop reports as needed

    Education** **:

    Two years of College or Technical School resulting in an Associate's Degree or equivalent

    Certifications, Accreditations, Licenses** **:

    + Must have a valid driver's license

    Relevant Work Experience:

    1 to 3 years in related field

    + Experience working in the telecommunications industry preferred

    Special Knowledge, Skills and Abilities** **:

    + Manage multiple priorities, functions and tasks

    Supervisory Responsibility** **:

    This position does not have any supervisory responsibilities.

    Work Environment:

    + Travel required as needed

    + Work may be performed at various locations under varying conditions

    Physical Requirements:

    + Ability to lift/carry supplies and equipment up to 25 lbs.

     

    Salary Range: $60,000 - $84,000

     

    Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran