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The Rack Integration Manager oversees the day to day operations of the technical services department. In this role, you will be responsible for oversight of the technical services team, reviewing and maintaining BOMS for rack builds and chassis configuration, rack and stack completion, software/hardware integration, special projects, and continuous process development and improvement. You will work very closely with client services teams and project managers. This position will serve as the site subject matter expert for high-end networking equipment. This position is customer facing and responsible for assisting in all technical inquiries from customer. You will also collaborate regularly with the customer to assist in determining specifications for builds.

Maintains a personnel structure and staffing level to accomplish the technical services mission in an effective and efficient manner. Interviews and recommends applicants for hire as technical operators.

Plans and coordinates work, trains and motivates, monitors and evaluates performance of technical service associates; ensures their ability to handle/install equipment safely

Counsels, records and disciplines as necessary. Develops crew leaders to effectively oversee the daily routines of their assigned crew members.

Works closely with Customer engineers developing BOMs and future solutions for hardware

Monitors server assembly adhering to set global standards

Oversees the supplying of materials to fabrication and stages material for assembly and sub-assembly

Develops testing scope for various hardware with defined results and expectations

Works closely with Client Services and Project Managers to ensure rack builds are completed timely and ready for transport and deployment as required by the customer

Education and Experience B.S. or B.A. degree in business management or Engineering, industrial management or related field

3 to 5 years of experience in warehousing, receiving, inventory control or materials management in a manufacturing environment, with 2+ years of supervisory experience.

Technical Skills or Abilities Computer hardware building or other related experience.

Physical Requirements Sitting, standing, and walking for extended periods of time within a warehouse and office environment.

Benefits/Perks 401K with company matching 6%, vested after 1st anniversary year

Medical, Dental, Vision, Health, Life Insurance, Short-term and Long-term disability

Flexible Spending Accounts

PTO that includes 8 company paid holidays

Available legal assistance (prenups, wills, child support, divorce, etc.)

Discounts for entertainment and travel across the US (theme parks, cinema, hotels, flights, etc.)

Tuition reimbursement

In-house university with access to 500+ online courses (excel, human resources, management, etc.)

Access to 3rd party resources (childcare assistance, family therapists, transportation assistance, etc.)

Monthly engagements that sometimes include free meals (Chick-Fil-A, pizza, snacks, etc.)

About our company:

Arvato - the spirit of solutions!

We at Arvato provide a comprehensive range of services and solutions to our business partners in the consumer electronics, high-tech, telecommunication, networking and industrial sectors. With more than five decades of experience and our global footprint we create value for our customers and ensure that they are well equipped for the challenges of their markets.

Arvato is a part of Arvato AG/ Bertelsmann, an internationally networked outsourcing provider. More than 65,000 employees design and implement solutions for all kinds of business processes across integrated service chains, for business customers from around the world. Its portfolio includes all services related to the creation and distribution of printed materials and digital storage media, as well as data management, customer care, CRM services, supply-chain management, digital distribution, financial services, professional and custom IT services, and the direct-to-customer distribution of educational media. Arvato is a wholly-owned subsidiary of Bertelsmann SE & Co. KGaA. Arvato is an Equal Opportunity Employer and values the array of talents and perspectives that a diverse workforce brings. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status. Company: Arvato USA LLC Country: United States of America State/Region: Nevada City: 6200 N Range Rd Postal Code: 89115 Job ID: 279040

EOE Protected Veterans/Disability