• Customer Service Representative

    Adecco US, Inc. (Mettawa, IL)


    Adecco is currently assisting a local client in recruiting for Customer Service Representative jobs in Mettawa, IL! These Customer Service Representative Jobs are _temp to hire_ opportunities, with starting pay rates of $21.00 per hour plus overtime! For instant consideration for these Customer Service Representative Jobs, Apply Now!

     

    As a Customer Service Representative, you will be performing data entry on extended service contract originations, transfers, cancellations and maintain appropriate controls per company policy to ensure data integrity.

     

    **Shift:** Monday-Friday, 9:00am-5:00pm with overt time as needed.

    **Pay:** $21.00 per hour.

    Customer Service Representative Jobs require candidates to:

    + Ability to perform all functions of the CSR

    + Respond to Tier 2 customer service calls, access the situation, make program decisions, and know when to delegate “up” for resolution.

    + Setup and maintain proper documentation and filing for all new dealer accounts.

    + Become the dedicated processor for financial service provider.

    + Prepare weekly claim summary report.

    + Run reports from 5D in support of payments and/or requests by the team.

    Candidates must meet the following requirements to be considered for Customer Service Representative jobs:

    + Associate or bachelor’s degree or relative experience.

    + Great customer’s service

    + 2 or more years’ experience with Word, Outlook, Adobe PDF, Database management, QuickBooks, Excel datasets with functions: IF, SUM, CONCATENATE, VLOOKUP, PIVOT, and cell formatting.

    + Prior warranty or financial service business experience and the knowledge of product and the ability to interpret an extended warranty contract

    + Have worked in a capacity similar in size and scope of BPPC.

     

    Click on apply now for instant consideration for these Customer Service Representative in Mettawa _, IL!_

     

    **Pay Details:** $21.00 per hour

     

    Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

     

    Equal Opportunity Employer/Veterans/Disabled

     

    To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy

    The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

    + The California Fair Chance Act

    + Los Angeles City Fair Chance Ordinance

    + Los Angeles County Fair Chance Ordinance for Employers

    + San Francisco Fair Chance Ordinance