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Job Summary

Operates specialized communications, satellite tracking, weather reporting, and computer-assisted dispatching equipment. Provides coordination with, referring entities and agencies, while adhering to regulations and recommended operating procedures of the Federal Aviation Administration and the Federal Communications Commission. Adhere to the Life Flight General Operations Manual and the Life Flight Communications Center Operations Manual.

Job Duties

+ + Receives all incoming requests for assistance from requesting entities.

+ Coordinates the closest, safest, and most appropriate asset for transport, while following all appropriate guidelines and protocols.

+ Calculates and relays navigational information to assets.

+ Monitors, records, and tracks all assets and crews during day-to-day ground and air operations.

+ Will utilize flight-following systems, communication equipment, weather reporting systems, and all equipment necessary to complete program operations.

+ Responsible for monitoring all base-site locations, helipads, and hangars.

+ Obtains all necessary patient demographics, as well as medical information and report, for every transport and will then disseminate that information, as needed, to the appropriate individuals throughout the entire process.

+ Adequately notifies all necessary entities of an asset’s estimated time in route, or estimated time of arrival, for all missions and transports and will arrange for all required services at these destinations.

+ Handles all incoming medical command requests, trauma notifications and alerts, and patient reports called in by staff members and, when necessary, connect them to Medical Command and any other hospital physician required.

+ Coordinates all notifications for incoming air and ground assets, to the appropriate staff members at all locations.

+ In an incident, coordinate with appropriate personnel about the incident and all actions taken throughout the process, up to and including its completion.

+ Keeps the Leadership Team updated on any program and transport issues while upholding all policies, procedures, and safety standards.

+ Maintains adequate supplies and a clean and orderly work environment.

+ Assists in orientation and training of new department personnel as assigned.

Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Additional competencies and skills outlined in any department-specific orientation will be considered essential to the performance of the job related to that position.

Position Details

Required Certification: EMT or Paramedic or EMD or EMR

IAMTCS certification within one year of assignment is required

Geisinger cares about not only its patients and members but also about you and your family. We offer a competitive compensation and benefits package to ensure that you and your loved ones can maintain good health, achieve financial stability, and excel both personally and professionally. We believe in creating a diverse and inclusive environment where all employees can be their authentic selves. To learn more: https://jobs.geisinger.org/diversity

Benefits of working at Geisinger:

+ Full benefits (health, dental and vision) starting on day one

+ Three medical plan choices, including an expanded network for out-of-area employees and dependents

+ Pre-tax savings plans with healthcare and dependent care flexible spending accounts (FSA) and a health savings account (HSA)

+ Company-paid life insurance, short-term disability, and long-term disability coverage

+ 401(k) plan that includes automatic Geisinger contributions

+ Generous paid time off (PTO) plan that allows you to accrue time quickly

+ Up to $5,000 in tuition reimbursement per calendar year

+ MyHealth Rewards wellness program to improve your health while earning a financial incentive

+ Family-friendly support including adoption and fertility assistance, parental leave pay, military leave pay and a free Care.com membership with discounted backup care for your loved ones

+ Employee Assistance Program (EAP): Referrals for childcare, eldercare, & pet care. Access free legal guidance, mental health visits, work-life support, digital self-help tools and more.

+ Voluntary benefits including accident, critical illness, hospital indemnity insurance, identity theft protection, universal life and pet and legal insurance

Education

High School Diploma or Equivalent (GED)- (Required)

Experience

Certification(s) and License(s)

Valid Driver's License - Default Issuing Body

OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY: We provide a safe environment for our patients and members and the Geisinger family We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.

We are an Affirmative Action, Equal Opportunity Employer Women and Minorities are Encouraged to Apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status.