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Hiring Company:

Delicatessen Services Co., LLC

Overview:Join the Boar's Head Audit Team in conducting comprehensive Food Safety and Product Quality audits across a variety of venues, including Food Service Operations, Retail Store Operations, Manufacturing Plants, and Food Distribution Operations. Your role will involve summarizing follow-up actions and initiating Corrective Action Requests (CARs) to facilitate root-cause investigations and resolutions. You will be responsible for ensuring that suppliers consistently adhere to finished product quality standards, aligning with the high expectations of the Boar's Head Brand. Additionally, you will assist with special projects as directed by the Senior QA Manager.

Job Description:

Essential Duties and Responsibilities

+ Conduct Food Safety and Product Quality audits across various venues, including Food Service Operations, Retail Store Operations, Manufacturing, and Food Distribution outlets.

+ Perform ongoing risk assessments, develop corrective actions, and monitor the implementation and effectiveness of preventive measures.

+ Generate and analyze supplier scorecards and reports to identify trends in distribution and co-manufacturing product complaints.

+ Organize and audit co-manufacturers' quality assurance documentation stored in the Quality Management System (QMS) portal to ensure compliance with Frank Brunckhorst expectations. This includes reviewing annual GFSI audit reports, Open/Closed CARs, nutritional compliance, Certificates of Analysis (COAs), product specifications, allergen forms, weight and tare information, and other product claims, as applicable.

+ Maintain accurate supplier information in the QMS portal, including supplier contacts and associated product codes.

+ Coordinate Acceptable Quality Level (AQL) inspections in response to received concerns, including inspections of incoming products.

+ Collaborate with BH Local Purveyors, Retailers, and the Sales Team to provide Food Safety training as needed (e.g., ServSafe, Alchemy).

+ Communicate directly with BH manufacturing plants and co-manufacturing facilities regarding customer feedback, initiating CARs as necessary to facilitate root cause investigations and resolutions.

+ Enter Local Purveyor concerns into the QMS portal and ensure appropriate follow-up calls are made.

+ Conduct effective organoleptic evaluations, utilizing corrected sensory abilities as needed, including visual (acuity and color differentiation), olfactory, gustatory, tactile, and auditory assessments.

+ Perform any other duties as assigned.

Education and Experience

+ Bachelor's degree in Food Science or Applied Science field.

+ At least three to five (3-5) years of work experience. A mixture of education and experience equivalents to the above may substitute.

+ Experience in auditing various USDA & FDA environments is a significant benefit; knowledge of HACCP, SSOP, GMP, GFSI schemes are essential.

+ Diverse backgrounds of experience in cheese production, meat (cooked and fermented) production, emulsion technology, and hot/cold pack production are beneficial.

Certifications, Licenses, and Registrations

+ Valid Driver's License with acceptable motorist history required.

+ Auditor Certification required (i.e. American Society for Quality - Certified Food Safety & Quality Auditor, Certified Supplier Quality Professional and/or able to obtain within 3 months post accepting position.

+ Certified SQF practitioner credential is required and/or able to obtain within 3 months of accepting the position.

+ HACCP certified desired or be able to successfully complete a certification course within 3 months.

+ Serve Safe Manager Certification desired or be able to successfully complete a certification course within 3 months.

Language Skills

+ Fluency in the English language required, fluency in the Spanish language desired.

+ Must have excellent oral, written & presentation skills at a technical and general level.

+ Must be able to effectively communicate throughout all levels of the supply chain within manufacturing, customer locations and corporate environments.

+ Proficiency in Microsoft Office programs.

Mathematical Skills

+ General math skills

+ Must be able to read and analyze process charts, graphs, and logs.

+ Must have a thorough understanding of statistical analysis.

Reasoning Ability

+ Must possess sharpened analytical, logical and problem-solving skills.

+ Decision making skills.

Physical Demands

+ Must be able to lift overhead up to 30 pounds.

+ Must be able to stand and/or walk for extended periods of time.

Work Environment

+ Must be able to work in both warm and cold environments (≤40F).

+ Must be able to work in a meat, cheese or condiment processing environments (wet, presence of blood and meat juices, loud noises, various olfactory conditions, etc.)

+ Travel may be up to 75%.

Compensation Range:$74,654.12 - $119,446.60

Time Type:Full time

Department:Quality Control