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KENOSHA HUMAN DEVELOPMENT SERVICES, INC.

3536 52nd Street  Kenosha, WI 53144

Division/Department:   Homeless Assistance Services

Job Title: Permanent Housing Connections Caseworker

Reports To:   Homeless Services Program Manager

Type of Position: Full-time

Schedule: 40 hours per week or as demanded by the job

FLSA Status: Non-Exempt

Pay Range: $21.63 - $22.60 per hour

Please click on this link for more information:  Permanent Housing Connections Caseworker 4-10-2025 (https://www.khds.org/wp-content/uploads/Postings/383.pdf)

POSITION SUMMARY

The caseworker for the Kenosha Permanent Housing Connections Program provides comprehensive supportive services to people who are experiencing chronic homelessness in scattered site living arrangements.  Using a person-centered approach to service delivery the caseworker is responsible for assessing need, developing and working with a housing stability plan and applying individualized interventions to assist participants achieve their self-defined goals.

RESPONSIBILITIES

1.       Provide individual case management to program participants on a regular and consistent basis as determined by the individual’s case plan

a.    Assess, plan, coordinate, implement and evaluate the overall service delivered to the participant

b.    Assist clients obtain safe secure living arrangements by teaching apartment searching skills

c.     Assist clients move in and out of apartments/houses

d.    Help participants learn to live in housing, maintain their housing in a safe manner, and get along with fellow tenants and the landlord

e.    Create a comprehensive Housing Stability Plan with the participant and provide appropriate interventions to assist with goal achievement

f.     Help participants create support systems and participate in the community, as they desire

g.    Provide individualized budgeting and money management services to program participants as needed

h.    Teach basic, intermediate and advanced social skills based on need

i.     Collaborate with landlords and other community service providers

j.     Coordinate opportunities for educational advancement, such as GED preparation and attainment, post-secondary training, and vocational education

k.     Assist with job preparation and attainment, such as career counseling, job preparation training, dress and grooming, job placement and job maintenance

l.     Provide assistance in accessing mainstream benefits, including food stamps, childcare assistance, and health insurance

m.   Assist participant access Mental Health, AODA and Medical services as needed

n.    Provide assistance with ensuring participants have access to food and clothing

o.    Provide transportation and assist in developing transportation skills

2.       Ensure documentation is complete and accurate

a.    Use Client Tracking System to document client contacts and progress

b.    Complete data entry into Wisconsin Service Point (WISP) as required

c.     Complete check requests on a monthly basis and submit on time

d.    Complete and maintain client files and ensure the information matches the data entered in WISP

e.    Complete and file discharge plans appropriately

3.       Participate in the program admission process and established goals

a.    Review the Coordinated Entry Assessment and VI-SPDAT in Wisconsin Service Point.

b.    Provide clients with a program orientation at intake meeting

c.     Acquire necessary releases of information to gather background information and share information for the required collaboration of services and mainstream resources

d.    Obtain third party verification of homelessness that determines eligibility for people experiencing chronic  homelessness that includes documentation of the mental health diagnosis from a qualified licensed professional

e.    Understand and assist with the management of program and system performance measures

f.     Participate in the bi-annual Point-in-Time Event

g.    Collaborate with Emergency Shelters, Homeless Outreach Workers and other service providers working with people who are experiencing chronic homelessness

4.       Meet with supervisors to review program, paperwork and case management issues

QUALIFICATIONS:  Bachelor’s Degree in a human service-related field and/or experience working with individuals and families experiencing homelessness and/or other issues that put individuals at risk of housing instability.

1.       Ability to effectively communicate, both written and verbally, in the English language

2.       Must have reliable transportation and valid driver’s license with good driving record

3.       Must carry own auto insurance with at least 100,000/300,000/100,000 coverage

4.       Ability to maintain records and document case notes daily

5.       Ability to give and accept feedback as a part of a team

6.       Ability to traverse within the workspace and community frequently

7.       Be willing to learn and work with the treatment philosophies

8.       Bilingual in Spanish a plus

9.       Ability to move 20 lbs. or more

10.     Ability to accept high potential risk for exposure to infectious disease

11.     Ability to adapt to changes in the work environment, manage competing demands, change approach or method to best fit the situation, and deal with frequent change, delays, or unexpected events

12.     Ability to regularly ask, for, give, receive and implement feedback regarding programming, treatment and job performance

Kenosha Human Development Services is an Equal Opportunity Employer. We do not discriminate on the basis of age, race, color, sex, religion, disability, national origin, veteran status, sexual orientation, sexual identity, or any other status protected under federal, state, and local law. All employment is decided on the basis of qualifications, merit, and business need.

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