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Safety Claims Analyst

Description

The Opportunity:

Now is your chance to support the safety of the drivers that move America's freight as a Safety Claims Analyst with Roehl Transport, a Forbes Magazine Best Mid-Sized Employer, and an ATA President's Award-winning carrier!

The role consists of cargo/accident report intake. The primary responsibility of this position is to intake accident and cargo calls to build reports and gather information.

The Fit:

The ideal candidate will have effective customer service skills, email communication proficiency, and ability to process a fast paced intake of phone calls.

Intake accident and cargo calls compassionately from our drivers or persons with property damages

+ Ensure accuracy and efficiency in obtaining details for documentation of an event.

+ Demonstrate attention to detail and practice active listening

+ Utilize customer service skills via multiple forms of communication, such as email, phone, and teleconferencing platforms

+ Aggressively manage the initial and ongoing field investigation either directly or using independent adjusters,

+ Possess solid organizational skills, phone skills and strong writing skills

+ Develop strong cross department internal interactions to assist drivers and support claims.

+ Ability to work in various computer system platforms that include Microsoft Word, Excel, One Drive and PowerPoint along with in house programs

+ Understand how to illustrate objectively claim details to others, including Roehl Leadership

The Wage:

You will earn a competitive salary and have the opportunity to make a monthly bonus. Additionally, you are eligible for medical, dental, 401k, profit sharing, and paid time off. We offer tuition reimbursement if you are interested in advancing your education.

The Company:

Roehl Transport was founded by Everett Roehl in 1962 when he began providing motor carrier service with a single truck. Now, more than 60 years later, Roehl Transport is one of North America’s safest trucking companies as recognized by the American Trucking Association (ATA). Roehl Transport is a 4-time recipient of the ATA President’s Award, the trucking industry’s highest safety honor.

At Roehl Transport, our values guide our daily interactions with each other and our customers. Each day we live our values of Safety, Driver Driven, Innovation, Unity in Diversity, Delivering Success, and Do the Right Thing. We work hard and have fun collaborating as we accomplish our goals.