• Tenant Experience Coordinator

    CBRE (Raleigh, NC)


    Tenant Experience Coordinator

     

    Job ID

     

    212408

     

    Posted

     

    10-Apr-2025

     

    Service line

     

    Advisory Segment

     

    Role type

     

    Full-time

     

    Areas of Interest

     

    Property Management

     

    Location(s)

     

    Raleigh - North Carolina - United States of America

    About the Role:

    The Tenant Experience Coordinator at CBRE Group in Raleigh, NC encourages strong tenant and vendor relationships.

    What you'll do:

    + Serve as the main point of contact between the Property Management team and tenants.

    + Lead communications with tenants, vendors, management, and community representatives.

    + Manage tenant appreciation programs, including customized gifts and recognition.

    + Welcome and orient new tenants with comprehensive Welcome Packages.

    + Distribute weekly newsletters and social media updates on upcoming events and activities.

    + Establish and maintain discount programs with local businesses for tenants.

    + Greet tenants daily and ensure the amenity app is current.

    + Conduct annual meetings with tenants to discuss and implement suggestions.

    + Maintain an accurate tenant contact list and ensure its annual update.

    + Collaborate on ESG initiatives and community outreach programs.

    + Develop and propose event ideas and budgets tailored to tenant needs.

    + Record and report on tenant event attendance and feedback.

    + Assist with the creation and distribution of a monthly newsletter.

    + Manage and update the Property website and tenant handbook.

    + Craft promotional flyers and graphics for events.

    + Perform additional duties as assigned.

    What You'll Need:

    + High School Diploma/GED or equivalent experience with up to 2 years of job-related experience.

    + On-Site, 5 days a week, M-F, downtown Raleigh, 8am-5pm with parking included.

    + Strong communication skills and ability to follow basic work routines.

    + Proficiency in Microsoft Office products such as Word, Excel, and Outlook.

    + Outstanding organizational skills and an inquisitive mentality.

    + Basic math skills for calculating percentages, discounts, and markups.

    + Authorization to work in the United States without the need for visa sponsorship now or in the future.

     

    Why CBRE?

     

    When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to realize your full potential.

     

    Our Values in Hiring

     

    At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.

    What You'll Need:

    + High School Diploma/GED or equivalent experience with up to 2 years of job-related experience.

    + On-Site, 5 days a week, M-F, downtown Raleigh, 8am-5pm with parking included.

    + Strong communication skills and ability to follow basic work routines.

    + Proficiency in Microsoft Office products such as Word, Excel, and Outlook.

    + Outstanding organizational skills and an inquisitive mentality.

    + Basic math skills for calculating percentages, discounts, and markups.

    + Authorization to work in the United States without the need for visa sponsorship now or in the future.

     

    Why CBRE?

     

    When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to realize your full potential.

     

    Our Values in Hiring

     

    At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.

     

    **Equal Employment Opportunity:** CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

    **Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [email protected] or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

     

    CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)