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Sales Support Specialist

Location : OVERLAND PARK, KS, United States

Job Family : Support

Posted : Apr 9, 2025

Job ID : 55595

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Job Description

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Position Summary:

The Sales Support Specialist supports the day-to-day operations of all Overland Park functions and Senior Management ensuring timely and efficient completion of administrative responsibilities. Provides office support, EHS support and facilities/campus support for all Senior Management and related departments. Proactively works with Sales, Customer Service, and Finance functions ensuring accurate and timely response for customer additions/changes/merges and tax-exempt certificate process ensuring customer needs are met or exceeded. Office hours are 8:00am to 5:00pm, Monday through Friday. Occasional weekend day(s) may be required. This role is an in-office position in Overland Park, KS. Reports to Division Sales Manager.

Responsibilities:

+ Customer Add, Merge, and Modification process with follow up

+ Enters Tax Exempt certificates & follows process with follow up

+ Engaged in High Performance Team(s)

+ Reception for Phone Calls directing to correct business & team member

+ Handles EHS good catches and executes needed action to close

+ Safety Liaison for office, communicating any &/or reminding office team members of Campus or Parker Safety Policies. Helps with Safety Audits.

+ Orders Office Supply (US471) and stores using 5S methods.

+ Manages Bag Test Process For Sales team

+ Handles Badging Process

+ Handles deliveries/shipments/mail for office

+ Stock Breakroom Supplies and Maintain Copiers

Qualifications:

+ Associates Degree in Business, Office Management, or related field with a minimum of 1 year experience or at least 3 years of experience with a High School Diploma.

+ Experience with ERP & CRM systems.

+ Experience with multi-line phone systems. Comfortable speaking with all levels of the organization and customers.

+ Ability to Multi-task, prioritize, and organize

+ Maintains confidentiality for business sensitive needs

+ Demonstrates a positive attitude toward team members and rapidly changing environment

+ Advanced Proficiency with Microsoft PowerPoint, Excel, Word, Outlook

+ Excellent professional verbal and written communication skills

+ Knowledge of basic office equipment

+ Must have reliable transportation and be able to attend work in the office

Desired Qualifications:

+ Bachelors Degree in Business, Office Management, or related field

+ Work experience of 5+ years in Administrative Support function

+ Experience with Oracle, Salesforce, DNBi, Tax Exemption Certificates experience in Sabrix, Ariba

Parker Hannifin is a Fortune 250 global leader in motion and control technologies. For more than a century the company has been enabling engineering breakthroughs that lead to a better tomorrow. Learn more at www.parker.com or @parkerhannifin.