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Sports Servicing Coordinator

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Sports Servicing Coordinator

Salary

$63,995.00 - $95,993.00 Annually

Location

College Station, TX

Job Type

Full Time

Job Number

2502391

Department

Economic Development

Opening Date

03/31/2025

Closing Date

5/31/2025 11:59 PM Central

Hiring Range

$63,995.00 - $73,594.25

+ Description

+ Benefits

+ Questions

Description

Under general direction of the Sports Manager, the Servicing Coordinator - Sports, is responsible for planning, organizing, promoting, and implementing various sports tournaments; overseeing assigned activities to ensure clients/visitors needs are met; and facilitating the process to meet the overall needs and requirements of customer satisfaction with related tourism services.

Principal Duties

+ Coordinate hospitality services for tournaments in conjunction with tourism staff.

+ Communicate with clients/vendors to identify their preferences and facilitate the process to meet their needs and expectations, including but not limited to, collaborating with internal team members and/or other departments to ensure their work operations align with the objectives of the client/vendors.

+ Responsible for overseeing and coordinating the work activities of interns, part-time staff, and volunteers, including the following: interviewing, supervising, training, motivating, and evaluating performance; working with employees to correct deficiencies; identifying and resolving employee concerns and/or problems; directing work; and making hiring, terminating and disciplinary decisions or recommendations.

+ Assess quality of customer satisfaction level for assigned events through the distribution and evaluation of participant surveys. Develop and implement methods for improvement.

+ Assist in resolving clients’ issues/problems by negotiating solutions effective for satisfactory resolution.

+ Maintain adequate inventory in the Customer Relationship Management software and upkeep of equipment used in the operation of assigned events.

+ Represent the department by serving on internal and external committees and boards as requested.

+ Perform other related duties as assigned.

Qualifications

Required: Bachelor’s degree in Sports Management, Event Management, Hospitality or related field and three (3) years’ experience related to area of assignment, including supervisory experience; or an equivalent combination of education and experience

Knowledge of planning and program development

Excellent written and oral communication skills

Available to work weekends, evenings, and holidays

Ability to establish and maintain good working relationships with other city employees and the public

Ability to lift 20 pounds and stand for long periods of time

Preferred: Volunteer recruitment experience

Community relations experience

We offer a comprehensive benefits package to include; Medical, Dental, Vision, Prescription Drug Coverage, Paid Holidays, Paid Vacation, Paid Sick Leave, Paid Parental Leave, TMRS-Retirement (2:1 matching), Deferred Compensation, Term Life AD&D, Dependent Life, Flex Benefits, an Employee Health Clinic & Educational Assistance. .

01

Are you available to work weekends, holidays and evenings?

+ Yes

+ No

02

Explain why this position is of interest to you and how it fits into your career progression/development.

03

This position requires the ability to periodically lift/move chairs, tables, coolers and other items (up to 20 lbs.) relative to hosting/setting up for events. Are you able to perform this essential function with or without an accommodation?

+ Yes

+ No

Required Question

Employer

City of College Station

Address

1101 Texas Avenue

College Station, Texas, 77840

Phone

979-764-3517

Website

http://csjobs.cstx.gov

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