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UNIT SUPERVISOR

BSA COMPLIANCE (FIU)

FIRSTBANK PR

Our Company

At FirstBank PR, we strive to be a trusted advisor to our clients and our employees are the ones that ensure we deliver on our promise of excellence in personalized customer service. Our more than 3,100 employees in Puerto Rico, the Virgin Islands and Florida share a passion for excellent customer service. We are proud of our team because they are continuously surpassing our clients’ expectations.

Do you have a passion for helping customers, building relationships, and delivering extraordinary, personalized customer service? If your answer is yes, FirstBank is the number one place for you.

A Brief Overview:

The Unit Supervisor supports the execution of FirstBank’s Customer Financial Investigation Process focused primarily on Bank Secrecy Act and Anti-Money Laundering laws and regulations. Provides support to the BSA Management mainly through direct supervision over the execution of the Compliance Specialists’ duties and responsibilities within the BSA Unit, such as Customer Account activities, communicating via email with the Business Units, documenting Memos, participating in systems implementations testing, for both BSA and Business Units, as well as writing step-by-step guidelines and amending written procedures when appropriate.

What You’ll do:

+ Participate in and contribute to the execution of the Bank’s BSA/AML and OFAC Compliance Program, ensuring alignment with corporate compliance and strategic direction and recommend actions based on internal and external industry developments within area of responsibility.

+ Distributes investigations cases and tasks to Compliance Specialists under her/his supervision.

+ Monitors daily production and reports progress on a weekly and monthly basis. In addition, is responsible for complying with the investigation regulatory time frames.

+ Reviews, for quality, completeness purposes and documentation requirements, the investigation cases submitted by the Compliance Specialists on a daily basis.

+ Validate Suspicious Activity Report (SAR) against internal documentation and supporting evidence for accuracy prior to filing with FinCEN.

+ Apply analytic techniques to complex cases to make logical recommendations to the Compliance Specialists.

+ Provide independent support to Compliance Specialists with workflow and administrative tasks as they arise.

+ Reassignment of investigation cases as needed and preparation of the weekly work plans.

+ Holds periodic staff meetings to discuss objectives and progress with Compliance Specialists under his/her supervision.

+ Acts in a lead capacity providing daily guidance and expertise to ensure compliance with Bank’s policies and procedures, training and continuous one-on-one and group coaching to Compliance Specialists under its supervision.

+ Identifies areas for continuous improvement through verbal and written communications to support the development of the Compliance Specialists under his/her supervision.

Other Responsibilities:

+ Supporting the management in special requests when requested.

+ Identify and escalate matters requiring management attention to the Assistant Manager.

+ Provide support with BSA/AML and OFAC compliance examinations, and/or compliance audits or reviews.

+ Help Management with the responses related to Corporate Internal Audit Department (CIAD) requests.

+ Help Management with the implementation of action plans to address internal audit recommendations, as required.

+ Produce the first draft of the Monthly Relevant Cases Report for the Board of Directors.

+ Serve as liaison between the Business, Operations, and BSA Units in matters related to the Financial Investigations.

+ Collaborate with systems implementations testing, for both BSA and Business Units, as well as writing step by step guidelines and amending written procedures as needed.

+ Participates and supports corporate BSA/AML and OFAC compliance training for the Unit and other Bank Units and departments, its subsidiaries, and affiliates, as needed.

+ Responsible for performance management and overall development and operations within the assigned tasks of the Groups of Specialists under supervision. Evaluate performance, learning, and capability to identify special training needs to increase team efficiency.

+ Perform other duties as assigned.

What You’ll Need:

+ Bachelor’s degree in Finance/Banking/Accounting/Criminal Justice or related field is required.

+ Minimum 3 years performing relevant regulatory compliance functions in the banking industry, and knowledge of BSA/AML and OFAC laws and regulations.

+ Prior experience working in a BSA position in the banking industry.

+ Bilingual candidate, English and Spanish speaking and writing, including the ability to speak, read, and write in both at a collegiate level including the use of business terms.

+ Ability to analyze complex standards, laws and regulations, and relate those laws to operational procedures, company policies, and industry trends.

+ Proficiency in Microsoft Office applications (Word, PowerPoint, Excel, Outlook) is necessary to complete assigned tasks and projects.

+ Prior Supervisory experience is desired but not required.

Competencies:

+ Possess strong written and oral communication skills to prepare well-written business reports.

+ Fluent in English and Spanish. Excellent writing skills in English and Spanish.

+ Strong supervisory skills, interpersonal communication, leadership, and teamwork oriented.

+ Problem solving, detail oriented, and able to multitask.

+ Decision-Making Skills: Thinking analytically, using diverse research skills, applying past experiences to problem resolution, developing multiple resolutions, and knowing how to and where to go to resolve problems.

+ Ability to thoroughly investigate potentially suspicious activities, analyze findings, and prepare detailed Suspicious Activity Reports (SARs) in compliance with regulatory requirements and internal policies.

+ Expertise in BSA/AML and OFAC laws and regulations.

+ Able to work in a fast-paced and stressful environment.

+ Strong analytic, problem solving, organizational and proofreading skills along with a focused attention to detail and aptitude for high degree of precision and quality.

+ Maintains and promotes a high standard of confidentiality and strong ethical values.

+ Able to work with a minimum of supervision.

+ Organization and prioritization skills.

+ Proficient with applications such as Excel, Word, Outlook, and Power Point.

+ Sound judgment and proper criteria for establishing priorities correctly.

+ Ability to maintain confidentiality of sensitive material.

+ Must be able to work on several tasks simultaneously observing excellent quality standards.

+ Proficient in the Bank’s Core Systems

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