• Corporate Communications Manager - Corp.…

    FirstBank PR (San Juan, PR)


    CORPORATE COMMUNICATIONS MANAGER

    CORP. COMMUNICATIONS DEPT.

     

    Our Company

     

    At FirstBank PR, we strive to be trusted advisors to our clients and our employees are the ones that ensure we deliver on our promise of excellence in personalized customer service. Our more than 3,100 employees in Puerto Rico, the Virgin Islands and Florida share a passion for excellent customer service. We are proud of our team because they are continuously surpassing our client’s expectations.

     

    Do you have a passion for helping customers, building relationships, and delivering extraordinary, personalized customer service? If your answer is yes, FirstBank is the number one place for you.

     

    A Brief Overview

     

    TheCorporate Communications Manageris responsible for the overall communications strategies, implementation, scheduling, and analytics that need to be conducted in order to support the brand, the Bank's regions, and its different lines of business objectives. Also is responsible for the deployment of cohesive communications plans, budget, analytics, and results to improve marketing initiatives’ ROI. The Officer ensures that all communication pieces are up to date, follow Bank’s brand guidelines and meet compliance and legal requirements

     

    What You’ll Need to Succeed

     

    + · Develops and execute internal and external communications plans, budgets and initiatives in a timely and efficient manner and oversee the production of communication materials, related pieces, and events.in line with the corporate brand and business units' products and services goals and efforts under the supervision of the direct supervisor.

    + · Responsible of the Community program and results and the management of the Events, Sponsorship and Donations Committee,

    + · Responsibility includes the development, monitoring, and optimization of the content for all digital channels including, but not limited to email, social media, publicity campaigns, corporate website, and internal channels

    + · Maintains an open and constructive dialogue and working relationship with the business units, direct supervisor, team members, advertising agencies, and similar partners and suppliers.

    + · Reviews and analyzes the execution of communications efforts on a quarterly basis.

    + · Keeps metrics and studies of all communications campaigns, efforts, activities, programs and events and analyzes same for recommendations in future programs. Metrics include, but are not limited to ROI, market shares, media SOV & SOI, and earned media dollars.

    + · Manage and maintain a budget for the respective brand, businesses, products, and services and provide businesses with the information required on a timely and regular basis as established.

    + · Manage event coordination and supervision and is responsible for analyzing results

    + · Processes routine paperwork, including compliance, legal, accounting and payables under the direct instruction of immediate supervisor.

    + · Builds marketing communication knowledge through on-the-job training and seminars.

    + · Develops and completes special projects and tasks as requested by the direct supervisor or management.

    Competencies:

    + · Highly motivated self-starter who can multi-task and respond to changing work activities with very short deadlines. Passionate about understanding consumers and developing marketing and communications programs.

    + · High proficiency with MS Office Suite.

    + · Demonstration of strong project management and organization skills.

    + · Excellent English and Spanish written and oral communications skills are a must.

    + · Proven ability to work independently and as part of a team – especially in complex and ambiguous work environments.

    + · Detail-oriented and able to maintain a high level of ownership and accuracy in all work activities.

    + · Ability to develop and maintain strong working relationships within the marketing department and business units.

    + · Digital marketing communication strategies .

    What You’ll Need:

    + · Bachelor’s degree in business administration with a major in Marketing, Communications or Advertising.

    + · 12-15 years in planning, coordination and organization of communication materials, including arts development, communications and advertising; ability to handle basic accounting matters.

     

    Or the equivalent combination of Education and Experience needed to be able to perform the functions of this job

    EQUAL EMPLOYMENT OPORTUNITY EMPLOYER