• Medical Case Management and Health Advocacy Intern

    International Rescue Committee (Glendale, AZ)


    Requisition ID: req57844

     

    Job Title: Medical Case Management and Health Advocacy Intern

     

    Sector: Health

     

    Employment Category: Intern

     

    Employment Type: Part-Time

     

    Compensation: USD 0.00 - 0.00 Hourly

     

    Work Arrangement:In-person

    Job Description

    OVERVIEW:

    Upon arrival to the United States and throughout their first few years, refugees and asylees face numerous hurdles to effectively navigate the US healthcare system and accessing important community health resources. The International Rescue Committee (IRC) works one-on-one with clients to meet each of their unique health needs. Health Advocate Interns play an important role in IRC's mission. The interns work in close coordination with IRC's Health Services Coordinator, IRC departments, and local healthcare providers to coordinate and advocate for the healthcare and preventative health needs of refugee/asylee clients. By arranging appointments, teaching basic preventative health measures, and networking with healthcare providers, the Health Advocate Interns gain valuable experience working with clients and interpreters of diverse cultural backgrounds, hone skills in case noting, gain an understanding of refugees’ acute and chronic health concerns, and develop expertise in navigating the US medical system and Arizona's Medicaid.

     

    Please note that this position is unpaid.

     

    In-person interns are preferred for this position, but some remote interns and/or hybrid in-person/remote interns may be accepted.

    RESPONSIBILITIES :

    + Coordinate scheduling, interpretation, and transportation for all new arrivals to establish care with a P rimary C are P rovider and follow up as necessary

    + Serve as patient advocate, accompany clients to medical appointments, transport clients for lab work and other diagnostic testing, and report follow-up and referrals from providers

    + Record activities as directed and give timely reports to the Health Services Coordinator

    + Provide training to clients regarding pharmacy services and understanding how to access prescription a nd over-the-counter medications

    + Assist clients to become self-sufficient in accessing transportation to medical appointments by providing trainings and assisting with applications to special transportation services as nee ded

    + Work closely with the Health Services Coordinator to assist clients in finding health resources that best meet their needs

    + Reinforce clients’ understanding of treatment instructions and referra l and specialist follow up care

    + Other activities as assigned

    REQUIREMENTS :

    + Pur suing degree in health sciences or social work or p ossessing equivalent experience

    + Strong intercultural communication skills; demonstrated ability to work effectively with people from other cultural backgrounds

    + Strong organizational skills and attention to detail

    + Understanding and ability to maintain strict confidentiali ty regarding client information

    + Driver’s license, personal vehicle, auto insurance, and clean driving record; willingness to transport clients in personal vehicle as needed.

    + Technology requirements:

    + Interns will be required to use their own technology tools to work on virtual opportunities.

    + IRC is not responsible for any personal device expenses such as personal smartphones, tablets, hotspots, data charges, etc.

    + All personal devices must:

    + Be kep t current with all operating system updates and security patches,

    + Use a password or PIN with a minimum of 4 characters to log onto smartphones and tablets and 8 alpha and numeric characters for a laptop.

    + Have lock screen set to 1 0 minutes or less with a password required to unlock the device

    + Configurations must be set to delete all data or lock after 10 unsuccessful attempts to enter a password or PIN. Lockout period must be no less than 30 minutes.

    + Additional policy details will be discussed during orientation and training.

    C LEARANCES :

    A ll offers are contingent on successfully passing background and criminal history checks as required by federal and state law or by IRC policy.

    COMMITMENT :

    + SUMMER: Minimum 15 hrs / wk for 3 months and able to commit to 2 full business days

    + FALL/SPRING: Minimum 1 5 hrs / wk for 4 months and able to commit to 2 full business days

    + Primary availability during IRC business hours (M-F; 8:30am-5:00pm)

    + Preference given to applicants able to make multi- term commitment

    COVID-19:

    To protect the health and safety of our clients, all interns must be fully vaccinated against COVID-19.

     

    Reports To: Saeed Sharifi, Health Services Coordinator

    Qualifications

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