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The senior technical writer writes a variety of technical articles, reports, brochures, and/or manuals for documentation for a wide range of uses. May be responsible for coordinating the display of graphics and screenshots and the production of the document.

JOB RESPONSIBILITIES

SPECIFIC RESPONSIBILITIES

Technical Writing

+ Creates and maintains policy, procedure, forms, job aids and process documentation that support corporate and field functions.

+ Leads document reviews with key stakeholders of operations policy and procedures.

+ Interviews operations and corporate personnel to gather content.

+ Leads the communication and documentation portion of operational meetings and captures minutes, notes, and key decisions.

+ Collects, edits, and crops all screen shots and graphics that are provided by SMEs and applies them appropriately to the documentation to support detailed instructions.

+ Monitors, writes, and edits key messages on Company pages to ensure proper style and correct wording is applied.

+ Assists Learning Department with policy and procedures training materials.

+ Manages documentation projects by tracking each document’s progress in the development, editing and review lifecycle using Microsoft Word, Excel, PowerPoint and SharePoint or other media.

MINIMUM Requirements

Education:

+ Bachelor’s degree in English literature, journalism, software engineering, computer science, or equivalent

Experience:

+ Five (5) years in a Technical Writer, Business Analyst, or Documentation Specialist role

+ Experience faciliting meetings, ochestrating document review sessions, and working with multiple levels of an organization to gather process requirements

Knowledge, Skills & Abilities:

+ Understanding of technical terminology

+ Analytical skills

+ Excellent oral and written communication skills

+ Strong command of English Language

+ Process oriented

+ Project Management skills

+ Time management and organization

+ QA and testing skills

+ Ability to write, edit, and/or revise a range of technical communications from specifically compiled raw data.

+ Proficient in Microsoft Office, including MS Word, Power Point, and Excel

+ Proficient in Adobe Acrobat XI PRO

+ Proficient in SharePoint

Work Conditions

Work Environment

+ Work primarily indoors during all seasons and weather conditions.

+ Limited amount of local and/or multiple location traveling required.

+ Comply with Corporate dress code policy.

Work Postures

+ Sitting continuously for 8 hours per day

+ May require climbing stairs to access office building.

Physical Demands

+ Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers, and phone usage.

Work Hours

+ Working beyond “standard” hours as the need arises

Postal Code: 77019

Category (Portal Searching): Information Technology

Job Location: US-TX - Houston

Job Profile ID: C00635

Time Type: Full time

Location Name: SCI Corporate Office