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Req #: 244515

Department: Radiology

Appointing Department Web Address: https://rad.washington.edu/

Posting Date: 03/19/2025

Closing Info:

Open Until Filled

Salary: $4517 - $6,776 per month

Shift: First Shift

Notes:

As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please visit our website, click here. (https://hr.uw.edu/benefits/wp-content/uploads/sites/3/2018/02/benefits-professional-staff-librarians-academic-staff-20230701\_a11y.pdf )

As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem-solving skills, and dedication to build stronger minds and a healthier world.

UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits, and natural beauty.

The Department of Radiology has an outstanding opportunity for a full-time Program Manager. This position will work closely with the Section Chief of Emergency Radiology, the faculty, and the Vice Chair of Informatics.** **POSITION PURPOSE

The Program Manager plays a pivotal role in ensuring the smooth and efficient operation of the Emergency Radiology (ERad) Section and is the main point of contact for the Emergency Radiology (ERad) Section, the Vice Chair of Informatics, and manages day-to-day operations and special projects.

The Emergency Radiology section at Harborview Medical Center serves one of the busiest emergency departments in the Pacific Northwest, and is the only Level I adult and pediatric trauma center and regional burn center serving Washington, Alaska, Montana and Idaho. As a center of excellence in providing emergency radiology services, the section has very active roles in continuing medical education, resident and fellowship training, research, and clinical practice.

This position is responsible for management of the section’s operations including program development, compliance reporting & analysis, communication & liaison, program operations management, clinical scheduling management, etc.

The individual must be approachable, trustworthy, eager to help, and able to establish effective interpersonal relationships with faculty, staff, and visitors. This role requires attention to detail, the ability to meet tight deadlines, efficient organizational skills, and the ability to switch gears at a moment’s notice. A high level of integrity and discretion in handling confidential information, and professionalism in dealing with senior professionals inside and outside of the institution is essential.

The necessary attributes to successfully meet all of these demands includes sophisticated project management experience, ability to handle a high volume of requests for meetings and travel, independent decision making, sensitivity to the needs of the faculty’s constituents, organization and follow through so that every commitment gets handled appropriately, a professional and personable demeanor, and the ability to triage appointments understanding the political nuances – all while meeting project deadlines and maintaining composure. The ideal candidate needs to work successfully in a team environment, build effective working relationships inside and outside of the department, while keeping abreast of general academic and business objectives, policies, standards, services, and procedures to maintain a comprehensive awareness of the faculty’s priorities.

This position provides high level, confidential administrative leadership and program management for the Emergency Radiology Section and Vice Chair of Informatics.

**DUTIES AND RESPONSIBILITIES** Subspecialty Business Management(45%)

Program Development & Evaluation

+ Track clinical volumes and evaluate growth areas to determine future staffing needs in dyad partnership with the section chief.

+ Create and develop program onboarding process to include pre-onboarding preparation, training coordination and compliance tracking, equipment assistance and section onboarding.

+ Arrange non-recruitment faculty visits for Grand Rounds, research, and consulting

+ Develop and implement section policies and procedures, in accordance with the Department guidelines, such as conference attendance policy, vendor product evaluation policy, section leave monitoring, etc.

+ Plan and execute program initiativesCompliance, Reporting and Analysis

+ Monitor faculty dashboard metrics, evaluate key performance indicators, and report outliers to section chief and other stakeholders.

+ Review and update clinical FTEs upon notification from Associate Director of Operations

+ Develop & monitor internal faculty licensing & credentialing tracking to help forecast new or renewal actions, as necessary in collaboration with Human Resources

+ Create and maintain centralized repository for documentation, such as SOPs, program policies, etc.Communication and Liaison

+ Primary point of contact for the Emergency Radiology Section

+ Collaborate with Communications Specialist for announcements, website updates, and news articles

+ Management and ensure accuracy of information in relevant MS Teams site and other department websites

+ Foster relationships with the clinical teams, including Radiology IT

+ Collaborate with the Education Team, including the fellowship and residency programs

+ Cross-cover other Program Managers as needed

+ Primary support for the Emergency Radiology Section Chief, and the Vice Chair of InformaticsProgram Operations Management

+ Manage the day-to-day operations in a dyad partnership with the section chief

+ Financial & resource allocation management of the section budget(s), including budget planning & development, presenting to section Chief & department leadership, resource allocation, forecasting, and stakeholder communication & management.

+ Assist with section faculty recruitment process to include monitoring Interfolio for new candidates, arranging faculty visits and interviews, coordinating with search committee and Radiology Human Resources.

+ Plan and facilitate meetings and special events for the sectionSpecial Project Management (30%)

+ Project Manager for Emergency Radiology Section and Vice Chair of Informatics

+ Identify areas of improvement and propose and collaborate on innovative operational improvements to increase efficiency and effectiveness with Section Chief and Vice Chair

+ Develop project timelines and communication to all stakeholders

+ Execute risk management analysis for projects; propose plans to mediate risks, develop solutions and present proposals to leadership

+ Develop and administer standard policies and procedures for tracking, routing, and executing tasks

+ Proactively track completion timelines for multiple small and large initiatives, design electronic tools and processes for project management duties.Clinical Schedule Management (15%)

+ Manage the attending and on-call schedules for the clinical faculty

+ Use QGenda to build and maintain the schedules

+ Collaborate with the Education Team on trainee schedules

+ Review faculty leave requests and swaps with section chief and approve

+ Enforce the department’s leave and scheduling guidelines

+ Ensure call schedules are updated in a timely manner with the UWMC and HMC on-call systems

+ Track vacation and CME time

+ Ensure clinical FTEs are accurate in QGenda

+ Ensure faculty meet their minimum clinical day expectationsOther Duties as Assigned (10%)

+ Performs other duties or projects as required or assigned.

+ Participate in fostering a collaborative environment with diversity as a core value. We are passionate about building and sustaining an inclusive and equitable working environment for all students, staff, and faculty. **MINIMUM REQUIREMENTS**

+ Bachelor’s degree in Business Administration, healthcare administration or related field

+ 1+ years of experience in administration or office management in an academic and/or health setting or directly related experience*Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration. **ADDITIONAL REQUIREMENTS**

+ Must have an interest in working in a healthcare setting

+ Must be comfortable working independently and in a collaborative team environment consisting of diverse populations of staff, faculty, trainees, and other administrative personnel

+ Professional appearance, communication style, and presentation

+ Excellent communication skills and ability to work with diverse communities **DESIRED QUALIFICATIONS**

+ Experience with radiology support or administration

+ Experience with QGenda scheduling platform

+ Knowledge of and experience with University of Washington systems and policies **Mission and Values:**

+ Mission: To meet the clinical needs of patients and families we serve, to train the practitioners and leaders of tomorrow, and to advance imaging sciences to improve the human condition. **Values:**

+ Quality

+ Innovation & Impact

+ Leadership

+ Partnership

+ Fairness **Additional Information:** Internal/External Contacts:UW Customers Department of Radiology Faculty, Staff, and Trainees HMC Staff, Faculty and Trainees Other related Faculty, Staff, and Students Vendors **Supervision:**

+ This position reports to Valeria Valencia Gonzalez, HMC Site Manager in the Radiology Department. **Physical Demands:**

+ The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

+ While performing the duties of this position, the employee is regularly required to speak or hear. The employee frequently is required to sit; stand; walk; use hands to write, finger, handle or feel; and reach with hands and arms. The employee must occasionally lift and/or carry up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, depth perception, and the ability to adjust focus. **Work Environment:**

+ Schedule is normally 8:00a to 5:00p Monday through Friday but is not always fixed and workload does vary. The incumbent¹s first responsibility is to complete tasks rather than keep to a fixed schedule. Flexibility in schedule and intensity of work is necessary.

+ The position is on-site and may be eligible for occasional telework in the future dependent on the needs of the department.

+ Some travel between sites will be necessary by UW Health Services or other shuttles. **Application Process:** The application process may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment, you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are access ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.

University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.