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Requiring a dual minded approach, this position requires creativity and technical expertise. This position exists to serve all of Thrivent as a consulting and collaboration resource on assigned events to provide a flawless virtual or onsite experience for attendees through seamless website builds, attendee registration management and the development of mobile apps. Through consultation with event planners and event sponsors, this role manages the entire event registration lifecycle for events in Cvent. Superior oral and written communication skills are critical to success.

This role aggressively drives project management deadlines to ensure that all necessary attendee information is gathered in a timely and accurate manner, which facilitates mitigation of financial risk including contractual obligations (guarantees, attrition, hosted events, etc.) and tax errors on behalf of attendees and Thrivent.

DUTIES & RESPONSIBILITIES:

+ Act as a consultative technical expert to event planners and sponsors to develop websites in Cvent that support multiple attendee types/registration paths using knowledge of web design best practices. Manage quality assurance of all conference module elements. Develop plans and execute to test/validate all paths, pages, etc.

+ Demonstrate ability to work on multiple projects at once, set priorities, work independently, problem solve, improvise, and function as part of a team that often must perform under pressure.

+ Demonstrate project management and organizational skills to successfully manage technical requirements of assigned events and meetings. Apply expertise to evaluate the event technology and website design from the end-user’s perspective to ensure a clear and easy-to-use experience.

+ Manage and execute event communications. Create crisp web content with clear instructions and compelling calls to action that align to Thrivent’s style guide and brand voice.

+ Provide exceptional customer service by responding to planner, attendee, sponsor questions in a timely manner. Manage attendee changes in Cvent as requested, working onsite at event to support attendees and event planner(s) as necessary.

+ Create and schedule detailed reporting (ad-hoc, custom reports), providing recommendations for effective representation of relevant data and analytics. Support administration of Cvent by managing user access, troubleshooting user questions, completing process workflow improvements (MRF) and notification modifications and documenting work instructions.

QUALIFICATIONS & SKILLS:

Required:

+ College degree required in Communications, Marketing, Data Analytics, or related fields

+ Creation of meetings and events using Cvent or similar platform

+ Up to 10% travel for onsite support

Preferred:

+ 1+ years of experience in website development preferred

+ Industry certifications (MPI Event Data Analysis Certificate, Virtual Event and Meeting Management Certificate) preferred

+ Cvent certification preferred

+ Advanced Excel skills preferred

Pay Transparency

Thrivent’s long-term growth depends on attracting, rewarding, and retaining people who are committed to helping others thrive with purpose. We accomplish this by offering a wide variety of market competitive compensation programs to attract, reward, and retain top talent. The applicable salary or hourly wage range for this full-time role is $65,765.00 - $88,976.00 per year, which factors in various geographic regions. The base pay actually offered will be determined by a variety of factors including, but not limited to, location, relevant experience, skills, and knowledge, business needs, market demand, and other factors Thrivent deems important.

Thrivent is unique in our commitment to helping people to be wise with money and live balanced and generous lives. That extends to our benefits.

The following benefits may be offered: various bonuses (including, for example, annual or long-term incentives); medical, dental, and vision insurance; health savings account; flexible spending account; 401k; pension; life and accidental death and dismemberment insurance; disability insurance; supplemental protection insurance; 20 days of Paid Time Off each year; Sick and Safe Time; 10 paid company holidays; Volunteer Time Off; paid parental leave; EAP; well-being benefits, and other employee benefits. Eligibility for receipt of these benefits is subject to the applicable plan/policy documents. Thrivent’s plans/policies are subject to change at any time at Thrivent’s discretion.

Thrivent provides Equal Employment Opportunity (EEO) without regard to race, religion, color, sex , gender identity, sexual orientation, pregnancy, national origin, age, disability, marital status, citizenship status, military or veteran status, genetic information, or any other status protected by applicable local, state , or federal law. This policy applies to all employees and job applicants.

Thrivent is committed to providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation , please let us know by sending an email to [email protected] or call 800-847-4836 and request Human Resources.

At Thrivent, we believe money is a tool, not a goal. Driven by a higher purpose at our core, we are committed to providing financial advice, investments, insurance, banking and generosity programs to help people make the most of all they’ve been given. At our heart, we are a membership-owned fraternal organization, as well as a holistic financial services organization, dedicated to serving the unique needs of our customers. We focus on their goals and priorities, guiding them toward financial choices that will help them live the life they want today—and tomorrow.

For over 100 years, Thrivent has been helping people build their financial futures and live more generous lives. Today, it’s a Fortune 500 company that offers a full range of expert financial solutions, serving more than 2 million customers, as well as the communities in which they live and work.

Thrivent fosters a diverse workforce to serve our diverse clientele, reflecting a wide range of backgrounds and experiences. If you’re intrigued about our work and the possibility of becoming part of it, we invite you to visit Thrivent.com to learn more. You won’t just build a career; you’ll be part of an organization focused on growing, innovating, and serving.