• Customer Service Representative

    Robert Half Office Team (Plymouth, MA)


    Description

    Robert Half's Industrial Technology Client out of Plymouth, MA is looking for a customer service/sales representative to join their team. This role would focus on renewals for the company dealing with existing customers acting as an account manager.

    Description:

    -Work with outside sales team to provide solutions for customers

     

    -Process orders for customers

     

    -Make a high number of inbound phone calls

     

    -Manage vendor relationships and preparing vendor invoicing

     

    -Respond to customer inquiries, researching fulfillment order status

     

    -This role is very heavy on customer service and customer inquiries about products

    Must haves:

    Software/Industry: salesforce or similar CRM system, SAAS experience

     

    Start Date: April 28th

     

    Hours: 8AM-5PM M-F

     

    Pay: $22-$24 based on experience

     

    Duration: Temp to perm for the right candidate

    Requirements

    • Proficiency in answering inbound calls, demonstrating excellent communication skills

    • Strong customer service skills, with the ability to handle customer inquiries and complaints effectively

    • Proficiency in data entry, ensuring accuracy and attention to detail

    • Excellent email correspondence skills, with a focus on detail oriented and timely communication

    • Proficiency in Microsoft Excel and Microsoft Word

    • Experience in order entry, with a focus on accuracy and efficiency

    TalentMatch®

    Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

     

    Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

     

    All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

     

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