• Veterinary Customer Service Representative

    VCA Animal Hospitals (Los Angeles, CA)


    **VCA Animal Specialty Group (ASG)** is an emergency and specialty referral hospital. We focus specialty services, emergencies, and hospitalization of stable and critically ill patients. We are adjacent to Griffith Park and the Los Angeles Zoo.

     

    We are looking for a candidate that has at least one year of veterinary customer service experience as a CSR or DA.

     

    _Pay range: $21.5-$27_

     

    _Shifts: 10 hours/4 days per week_

     

    _Schedule: TBD_

    Requirements for the position:

    + Communicate with clients (greet and check-in clients, answer phones, present estimates, etc.)

    + Schedule and confirm appointments

    + Process payment transactions

    + Obtain records from referring Primary Care Veterinarians

    + Send and receive phone calls, texts and emails

    + Maintain hospital cleaniness, including the lobby, exam rooms, restrooms, pharmacy, breakroom, etc.

    + Manage medical records, charts, reports and correspondence

    + Ensure clients are having an overall excellent experience

    Why You Should Consider VCA Animal Specialty Group

    + Competitive compensation ranges from $21.5-$27 per hour, complete benefits package, including: medical/dental/vision insurance (after 30 days of employment), accrued vacation and sick time, paid holidays*, 401k (with company matching), generous employee pet care discounts, and much more! *Inquire within

     

    If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

     

    Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

     

    The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)

     

    We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com