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Expected duties may include but are not limited to:

+ Build professional relationships with assigned security officers;

+ Schedule security officers and maintain stable work schedules (75-100 team members, multiple locations);

+ Handle call-outs of security officers 24/7;

+ Coordinate with Human Resources to meet with security officers who are performing well for recognition;

+ Coordinate with Human Resources to coach security officers with poor performance;

+ Coordinate site coverage for special requests from clients and staff;

+ Work closely with Talent Management (HR) to recruit security officers that are the best fit for JSB culture and expectations;

+ Work with Field Supervisors to ensure sites are operating accordingly;

+ Prepare reports and recommendations for weekly staff meetings;

+ Ensure all security team members are properly trained before working in any position;

+ Train security officers;

+ Perform regular evaluation of all team members;

+ Perform site visits on a regular frequent basis;

+ Review site visit reports and respond appropriately;

+ Ensures a high level of client satisfaction through proactive site visits, schedules, and immediate follow-up to client concerns;

+ Maintain current and working knowledge of site contract requirements;

+ Escalate important incidents and other reports to JSB management and necessary client reps;

+ Review time and attendance for security officers;

+ Report to management of any staffing problems that may arise as client requirements change;

+ Ongoing review of training material with subordinates to ensure compliance with all JSB policies and procedures;

+ Respond to callouts and open posts, adjust schedules;

+ Coordinate with field management and client's management team;

+ other duties as needed.

Requirements:

+ 4 years minimum in team management, scheduling, hiring, and client relations.

+ Strong and Consistent Work Ethic

+ Detail orientated

+ Able to meet deadlines

+ Excellent computer skills

+ Solid understanding of scheduling

+ A high degree of accuracy and attention to detail

+ Professional Demeanor and Appearance

+ Strong verbal and written communication skills

+ Command of the English language and ability to be clearly understood in English

+ High School Diploma or G.E.D. required

+ Authorized to legally work in the United States

+ Pass a drug test with negative results

+ Pass an extensive background check, including criminal history, personal references, and employment and education verification, as well as Department of Motor Vehicle and credit checks, if applicable

+ If prior military, must be able to provide a DD214 discharge document with discharge status indicated, upon job offer

Benefits:

+ 401K

+ Healthcare

+ Paid Vacation

+ Sick Time

+ TransitChek