• Security Operations Center

    Securitas Security Services USA, Inc. (Boston, MA)


    Securitas Security Services USA Inc.

    JOB SPECS:

    + **Job Title: Security Operations Center**

    + **Wage: $21/hr**

    + **Location: Cambridge, MA**

    OVERVIEW:

    Our SOC Operator positions are highly sought after. If you have experience in roles like Call Center Representative, Dispatch or Camera Monitoring this is a great fit for you; if not, this is an exciting introduction to a career in the security industry.

     

    The Security Command Center Operator should have a minimum of 1(+) years security experience and have a strong knowledge of various security software programs. A working knowledge of Alarm / CCTV systems is a plus! Excellent communication skills, data entry and the ability to effectively perform in a TEAM environment is critical in this role.

    Job Requirements:

    + Alarm Management: Monitoring and dispatching security for alarms

    + Handling access requests and ensuring all procedures are properly followed

    + Providing excellent customer service via phone and email

    + Dispatching first responders and/or HAZMAT teams to incidents

    + Situational Awareness: Monitoring global events and how they may affect our employees, assets, and product shipments

    + Real time monitoring of client ground shipments in the US

    + Sending out Event notifications to department management

    + Creating Security Briefings for high level events

    + Assisting with security investigations as required/completing incident report

    ENHANCED BENEFITS

    + Competitive Wages

    + Medical Insurance (Anthem), Dental Insurance (Aetna) & Vision Insurance (VSP)

    + 401k with Employer Matching

    + Paid Life Insurance

    + Paid Time Off

    + Paid Uniforms

    + Paid Training Upon Hire and Throughout Career

    + Sons and Daughters Scholarship Program

    + Specialized Programs for Continued Education for Security Officers

    + Specialized Programs to Assist in Healthy Lifestyle and Financial Wellness

    + Employee Assistance Programs (EAP)

    + Employee Discount Programs (Vehicles, Cell Phone, Cable, Appliances, Theme Park Tickets, etc.)

    **MINIMUM QUALIFICATIONS** (Additional qualifications may be specified and receive preference, depending upon the nature of the position.)

    + At least 18 years of age

    + Reliable means of communication and transportation

    + Legal right to work in the United States

    + Ability to effectively speak, read and write English

    + High school diploma or G.E.D.

    + Willingness to participate in the company’s stringent pre-employment screening process

     

    Securitas is an Equal Opportunity Employer (EOE) – M/F/Vet/Disabilities

     

    \#MetroBoston

     

    Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team.