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Desktop Support Technician

Akron, OH

Onsite

Contract

$24/hr - $24/hr

Our client is looking for a Desktop Support Technician for a 3-month contract in Akron OH, 44308.

Applicants must be currently authorized to work in the US on a full-time basis now and in the future.

Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to enterprise businesses. Join their team to be part of delivering individualized experiences to a diverse range of clients in a collaborative and productive workplace environment.

Contract Duration: 3 months

Required Skills & Experience

+ 1-2 years of related desktop and/or deskside support experience

+ Solid experience and understanding of IT services and products - including software, hardware and network troubleshooting skills, PC imaging and deployment and IMAC experience

+ Excellent customer service skills

Desired Skills & Experience

+ A+ Certification

What You Will Be Doing

+ Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals.

+ Documents, maintains, upgrades, or replaces hardware and software systems.

+ Supports and maintains user account information including rights, security, and systems groups.

+ Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed.

+ Network connection issues, track network connections back to network switches.

+ Escalates problems and issues to a higher level of support if unable to resolve.

+ Represents our client in a professional and businesslike manner and communicates effectively with customers and associates.

+ Interacts with customers, responding to routine technical questions or request for information.

You will receive the following benefits:

+ Medical Insurance - Four medical plans to choose from for you and your family

+ Dental & Orthodontia Benefits

+ Vision Benefits

+ Health Savings Account (HSA)

+ Health and Dependent Care Flexible Spending Accounts

+ Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance

+ Hospital Indemnity Insurance

+ 401(k) including match with pre and post-tax options

+ Paid Sick Time Leave

+ Legal and Identity Protection Plans

+ Pre-tax Commuter Benefit

+ 529 College Saver Plan

Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP’s Employment Accommodation policy. Applicants need to make their needs known in advance.

**Posted by:** Kenny Edgerton

Specialization:

+ Technical Support