• Sales Associate Hanover Salvation Army Store

    The Salvation Army (Hanover, MA)


    Overview

     

    The Salvation Army Adult Rehabilitation Center is seeking a Sales Associate to be responsible to perform a wide variety of duties in order to create and sustain a pleasant and hospitable work environment and maintain customer relationships.

    Responsibilities

    + Assist in creating a pleasant and hospitable work environment and maintain good customer relationships.

    + Assist, as required, with store operations.

    + Serve all customers in a courteous and efficient manner.

    + Handle all donations with care and donors with respect and courtesy.

    + Handle merchandise as directed, always maintaining proper categories and colorization.

    + Ensure that store is sufficiently stocked and “ragged out” in accordance with the “ARC COMMAND RAG OUT CALENDAR.”

    + Assist in cleaning and general maintenance of store property.

    + Immediately report theft, customer complaints, injuries, and any unsafe equipment or conditions to management.

    + Maintain a clean and clutter free work area.

    + Be well-versed in and comply with,Guide to Thrift Store & Donation Center Operations

    + This position will support the work therapy program component of The Salvation Army Adult Rehabilitation Centers by providing to beneficiaries; an example of professional conduct, work habits, and supervision (as directed by Supervisor).

    + Other duties as may be assigned by immediate supervisor, Store Supervisor, Assistant Store Supervisor, and/or Administrator.

     

    Processing

     

    + Sort, hang, tag, price and distribute to all departments donations as necessary when the warehouse does not send needed production.

    + Clean, sort and price shoes, furniture, domestics, books, records, bric-a-brac, electronics, toys, and jewelry from warehouse and distribute to appropriate department.

     

    Cashier/Sales Floor

     

    + Comply with all cash handling and security standards as relates to cash register operations, daily sales reports and bank deposits.

    + Sort, price, stock and “rag out” merchandise as directed.

    + Restock fitting room merchandise back to racks in proper category and color code

    + Maintain merchandise displays as directed.

    + Answer telephone calls in an efficient, friendly, professional manner

     

    Donations/Maintenance

     

    + Maintain the cleanliness of the sales floor, bathrooms, entry, windows, sidewalks and parking areas daily.

    + Accept donations in accordance with standard policies while providing courteous, respectful service to the donor

    + Able to lift 100 pounds.

    + Receive and receipt, as per policy, all donated material in a courteous and efficient manner. Maintain cleanliness of all donation facilities.

    + Safeguard all donated materials and assigned equipment.

    + Ensure a constant flow of donations to the sorting table throughout the day.

    + Assist with ragging out the sales floor as assigned.

    + Perform lawn and garden work as needed.

    Qualifications

    + High school diploma or equivalent.

    + Ability to speak and understand English for effective communication with supervisors, employees, beneficiaries, and customers.

    + Excellent customer service skills.

    + Ability to understand and follow directions.

    + Ability to stand for long periods of time.

    + Ability to lift 50 pounds.

     

    Job LocationsUS-MA-Hanover

     

    Job ID 2021-8424

     

    Category Customer Service

     

    Compensation Min USD $15.00/Hr.

     

    Compensation Max USD $15.00/Hr.

     

    Type Regular Part-Time