• Residential Aide

    Breaking Ground (New York, NY)


    Reporting to the Shift Supervisor, t he Residential Aide will assist in ensuring effective service delivery . The R esidential A ide will provide staff support and maintain program stability by providing assistance and monitoring the premises. The R esidential A ide will be expected to engage with individuals experiencing homelessness as well as with Program and Outreach staff.

    ESSENTIAL DUTIES:

    + Monitor the area and provide resources to clients

    + M aintain a welcoming, safe, stable environment for clients

    + Make hourly rounds within and outside the facility to ensure safety and security

    + Incident management: Report and document incidents, crisis interventions, communicate with on-call management team

    + Record keeping including documentation of daily attendance, shift report, visitors, writing progress notes

    + Greet people entering the site , determine nature and purpose of visit, and direct or escort them to specific destinations

    + Circulate among residents, visitors, or employees to preserve order and protect property

    + Complete intakes, and property searches as needed, distribute mail

    + Accept and log all food deliveries and serve meals to clients. Willingness to complete food safety course

    + Screen residents and visitors and packages to prevent passage of prohibited articles into residence

    + Use company vehicle to transport clients to and from appointments in the community and as directed by program management

    + Provide relief support for 311 operations

    + Facilitate onsite laundry and shower resources for clients

    + Perform other related duties as assigned

    MINIMUM QUALIFICATIONS:

    + Two years of related experience

    + Proficiency with Microsoft Office Suite required

    + High School Diploma or General Education Degree (GED), Associates degree preferred

    + CPR and First Aid certifications a plus

    + Experience working with individuals experiencing homelessness and/or mental health or substance use issues is a plus

    + Valid NY, NJ, CT, or PA driver’s license with a good driving record, as defined by Breaking Ground is preferred

    Job Details

    Pay Type Hourly