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Why We're Here

We believe heartfelt, human connections make people's lives better. Especially the people who work here.

Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.

Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.

How We're Different

Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.

It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.

That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.

It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.

What You'll Do

Maintain cleanliness and appearance of the hotel, all the while providing amazing service to our guests along the way. Act as an advocate for the hotel, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return. Clean, dust, wax, scrub, polish and service guest rooms in accordance with hotel procedures. Maintain equipment including, but not limited to: mechanical and electrical systems, HVAC, refrigeration, plumbing, locks, furniture, paint, wall coverings, tile and other equipment.

Some of your responsibilities include:

+ Get assignments and special projects from your supervisor at the beginning of your shift.

+ Check and replenish your supplies and tools.

+ Clean, dust, wax, scrub, polish and service guest rooms in accordance with hotel procedures

+ Deep cleaning of assigned areas of the hotel including the shampooing of rooms, corridors, and public areas; hotel light fixtures; and guest elevators (including elevator tracks)

+ Replace linens on beds and replenish guest room supplies.

+ Rearrange furnishings, drapes, and room accessories

+ Properly and safely use cleaning agents

+ Install and replace lighting fixtures and bulbs.

+ Visually inspect, test, repair, and maintain guest room equipment.

+ Listen for unusual sounds from room equipment to detect malfunction and discuss machine operation variations with supervisors or other Engineering team members to diagnose problem or repair equipment

+ Report any damage or hazards in assigned areas.

+ Fabricate and repair furniture and fixtures.

+ Assist in delivering and setup of all new equipment such as televisions, mattresses, tables, chairs, etc.

+ Leave guest rooms in uniform arrangement as determined by the Executive Housekeeper and make sure the door is closed and the room is locked

+ Paint hotel rooms, corridors, and lobby areas when necessary

+ Restock cart at end of shift and organize tools to prepare for the next day

+ Respond to any projects or requests developed by the Housekeeping and Engineering management teams.

+ Communicate with Supervisor on projects as assigned.

+ Transport heavy boxes and packages within the hotel for maintenance and repairs

+ Know and use reasonable care for the safety and security of fellow coworkers and guests

+ Attend all scheduled training classes and meetings.

+ Return lost items with proper documentation to the Housekeeping Department

+ Perform other duties as directed, developed, or assigned. We all wear multiple hats here at Kimpton. You may need to take on responsibilities outside of this job post at times, as we all do.

What You Bring

+ High School Diploma is preferred.

+ 1 year of experience in customer service or similar position.

+ Previous housekeeping and/or maintenance experience is a plus.

+ Passion for customer service.

+ Good verbal communication and basic writing skills.

+ Flexible schedule, able to work evenings, weekends, and holidays when needed.

Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here (https://ihg.scene7.com/is/content/ihg/IHG\_DAM/kimpton-hotels/2018-brand-pages/amer/pdfs/eeo-policy-kimpton.pdf) .

Be Yourself. Lead Yourself. Make it Count.