• Director of Revenue Cycle

    ConnextCare (Pulaski, NY)


    Director of Revenue Cycle

     

    Pulaski, NY (http://maps.google.com/maps?q=61+Delano+St.+Pulaski+NY+USA+13142)

    Description

    Basic Function: To provide direction and oversight to the Lead Billing and Outreach Representatives within the organization to assure accurate, timely billing practices, maximizing patient service revenue

    Principal Accountabilities:

    + Pursue collection efforts on past due accounts

    + Work as a liaison between ConnextCare and the electronic record vendor

    + Provide learning and growth opportunities for Billing staff

    + Directly supervise the Billing and Dental Billing

    + Participate on the Credentialing program committee

    + Answer questions from the satellite offices in regards to billing and collections

    + Knowledge in all aspects of the practice management system

    + Maintain responsibility for third party billing delegating daily activity to appropriate staff

    + Oversee Billing schedule to ensure adequate department coverage

    + Dissemination of any pertinent updates to the Billing staff

    + Review and approve employee electronic time cards

    + Identify and address immediate staffing needs to maximize the productivity of the Billing department

    + Organize and prepare auditing charts for billing

    + Update and maintain Transaction Express and Health Center Resource clearing house

    + Be a backup when necessary in any Billing or Outreach position

    + Monitor staff compliance with Finance, Corporate and personnel policies and procedures acting appropriately in circumstances that may need disciplinary action

    + Be present and available to participate in any way needed during the annual Financial Audit.

    + Work with insurance company representatives to ensure payment on claims

    + Ensure compliance of appropriate Joint Commission standards

    + To engage in Patient Centered Medical Home initiatives, including participating as part of the Clinical Care Team

    + Other duties and responsibilities as may be requested by supervisor and/or management

    + This position is eligible for hybrid/remote work options

    Requirements

    + Associates Degree, combination of experience and High School diploma/GED

    + Supervisory/Management experience required

    + Strong ability to firmly pursue payments on accounts

    + Verbal and written communication skills

    + Use proper judgment and decision making skills

    + Comply and enforcing the organizations code of conduct, safety rules and adheres to all company policies

    + Cooperate, work, and communicate with staff, supervisors, management, and visitors to our facility in an ethical, effective and professional manner

    + Computer proficiency with Microsoft Suite and the practice management system

    + Ability to display compassion and work well in stressful situations

    + Must be keenly aware of the importance of confidentiality in all aspects of the position