• Quality Assurance Coordinator

    BrightSpring Health Services (Fort Wayne, IN)


    Our Company

     

    ResCare Community Living

     

    Overview

     

    Our Quality, Risk and Compliance teams focus on maintaining compliance and auditing to mitigate risk for our operations. This keeps the company in compliance with State, Federal and overall company requirements, but most importantly to keep our clients safe and help them live their best life. If your passion is ensuring service quality and fostering compliance, read below and apply today!

    Responsibilities

    + Conduct case file and record reviews for compliance and identifies opportunities for improvement or corrective actions and to ensure contractual performance expectations are met

    + Submit weekly Quality Assurance reports in a timely manner to Project Director

    + Present consistent feedback to management regarding areas that need improvement

    + Ensure 100% of clients participate in the client satisfaction survey

    + Ensure all clients receive a return call within 24 hours of calling and leaving a message

    + Review quality assurance standards, study existing policies and procedures and interviews personnel and patients to evaluate effectiveness of quality assurance programs

    + Creates, implements and monitors standard operating procedures

    + Other duties as assigned

    Qualifications

    + Associates degree in Human Services, education, psychology, sociology or related field required, Bachelors degree preferred

    + Minimum two plus years related experience

    + Demonstrate knowledge of quality assurance procedures and federal, state and local coalition laws and mandates

    + Demonstrate knowledge of computers and knowledge of data management processes

    + Demonstrate knowledge of eligibility determination processes and filing procedures

     

    About our Line of Business

     

    ResCare Community Living, an affiliate of BrightSpring Health Services, has five decades of experience in the disability services field, providing support to individuals who need assistance with daily living due to an intellectual, developmental, or cognitive disability. We provide a comprehensive range of high-quality services, including: community living, adult host homes for adults regardless of disability, behavioral/mental health support, in-home pharmacy solutions, telecare and remote support, supported employment and training programs, and day programs. For more information, please visitwww.rescarecommunityliving.com. Follow us on Facebook andLinkedIn (https://www.linkedin.com/company/rescare-community-living) .

     

    Salary Range

     

    USD $45,000.00 - $4,500.00 / Year

     

    ALERT: We are aware of a scam whereby imposters are posing as employees from our company. Beware of anyone requesting financial or personal information. We take pride in creating a best-in-class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card, driver’s license, bank information, or payment for work equipment, etc.) from you via text or email. If you are suspicious of a job posting or job-related email mentioning our company, please contact us at [email protected] .

     

    Click here (https://www.brightspringhealth.com/careers/frequently-asked-questions/) for additional FAQ information.

     

    Job LocationsUS-IN-FORT WAYNE

    ID 2025-159061

    Line of Business ResCare Community Living

     

    Position Type Full-Time

     

    Pay Min USD $45,000.00/Yr.

     

    Pay Max USD $4,500.00/Yr.